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Pharmaceutical Customer Success Manager

1 week ago

Singapore Thermo Fisher Scientific Full time
About Thermo Fisher Scientific

We are a global leader in serving science, enabling our customers to make the world healthier, cleaner and safer. As a Bioproduction Customer Experience Specialist, you will be part of a dynamic team dedicated to delivering exceptional customer experiences across the globe. Our mission is to accelerate progress through innovation, collaboration, and a commitment to excellence.

What You Will Do:
  • Drive order completion and facilitate seamless execution of catalog and custom orders.
  • Support Sales, Operations, and Product Management teams.
  • Work closely with Internal/External customers to accurately capture purchase order requirements.
  • Analyze data, develop presentations, and support continuous improvement initiatives.

Requirements:
BS/BA, or Diploma with 3+ years of customer-facing environment experience (biopharma/biotechnology industry preferred). Strong skills in communication, teamwork, organization, analysis, planning, problem-solving, and project management.