Helpdesk Technical Specialist

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Helpdesk Specialist Job DescriptionOverview:The Helpdesk Specialist plays a critical role in ensuring timely resolution of end-user issues, working closely with IT support staff and vendors to identify and resolve problems efficiently.Responsibilities:Respond to and resolve end-user inquiries and technical issues via phone, email, or chat...

IT Support SpecialistThe IT Support Specialist plays a pivotal role in ensuring the smooth operation of an organization's IT infrastructure. This critical position requires strong leadership, technical expertise, and exceptional communication skills to manage and maintain helpdesk services.

**Position: Technical Helpdesk Engineer** **Duration: Permanent** **Location: Singapore **Responsibilities**: - Perform basic troubleshooting based on SOP and guides - Escalate tickets to next level and ensure resolution within Service Level Agreement - Ensure that all customer queries and any follow-up interactions are logged into CRM accurately and...

**Job Overview**:As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of helpdesk tools, processes, and resources to ensure timely resolution of IT-related...

Job DescriptionThe Helpdesk contract agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made. This role is responsible for providing technical assistance and resolving complex IT queries and requests in a matrix environment or Operational Line.Required Skills and...

Job Description:We are seeking a highly skilled Helpdesk Operations Specialist to manage technology ticketing and resolve IT issues impacting group businesses across Asia Pacific, Europe, and North America.Key Responsibilities:Manage technology ticketing and troubleshoot complex IT queries in a matrix environment.Collaborate with end users, IT support staff,...

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

Roles & ResponsibilitiesRole: Helpdesk Agent (Bank)Job Level: 3-5 years of relevant experience (L2)Duration: 12 MonthsKey Responsibilities:To manage the technology ticketing impacting bank group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America. The Helpdesk contract agent will work directly with...