Helpdesk Agent

3 weeks ago

Singapore U3 INFOTECH PTE. LTD. Full time
Roles & Responsibilities

Role: Helpdesk Agent (Bank)

Job Level: 3-5 years of relevant experience (L2)

Duration: 12 Months

Key Responsibilities:

  • To manage the technology ticketing impacting bank group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.
  • The Helpdesk contract agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made.

Please refer to U3's Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Tell employers what skills you have

helpdesk support
Customer Service Oriented
Troubleshooting
Microsoft Office
Technical Assistance
IT Helpdesk
Hardware
Ticketing
Active Directory
Administration
Windows Server Administration
Information Technology
Veeam Backup
Service Desk
Technical Ability
Windows
Customer Service
technical helpdesk
Technical Support

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