Aftersales Support Executive: Delivering Exceptional Customer Service

7 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

About The Role:

We are seeking a highly skilled Aftersales Support Executive to join our team at The Supreme HR Advisory Pte Ltd.

As an Aftersales Support Executive, you will play a critical role in ensuring our customers receive exceptional support and service. This is an excellent opportunity for someone who is passionate about delivering high-quality customer experiences and has strong communication skills.

The successful candidate will be responsible for preparing quotations, issuing service kits and spare parts to service engineers, maintaining good rapport with customers, attending to technical enquiries, picking and packing spares when necessary, and preparing shipping documentation and arranging delivery with courier companies.

Key Responsibilities:

  • Preparing quotations for spare parts and service attendance
  • Issuing service kits and spare parts to service engineers
  • Maintaining good rapport with customers
  • Attending to technical enquiries from customers
  • Picking and packing spares when necessary
  • Preparing shipping documentation and arranging delivery with courier companies

Requirements:

  • Able to read and understand schematic and block diagrams (training will be provided)
  • Minimum Diploma in Electrical and Electronic

Salary and Benefits:

The salary for this position is estimated to be around SGD 2,500 - 3,500 per month, depending on experience. As a valued member of our team, you can expect a range of benefits that support your growth and well-being.

Why Choose Us:

At The Supreme HR Advisory Pte Ltd, we offer a dynamic and supportive work environment where you can develop your skills and expertise. Our team is committed to delivering exceptional results and building long-term relationships with our customers.



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