Service Ambassador
2 days ago
Mandala Club is a premium hospitality brand that prides itself on delivering exceptional guest experiences. Our mission is to provide whole-hearted hospitality and create memorable moments for our members.
Salary
$55,000 per annum, negotiable based on experience
Job Description
We are seeking a skilled Service Ambassador to join our team at the Mandala Club. As a key member of our front-of-house staff, you will be responsible for providing guests with warm welcomes, attentive service, and ensuring their overall experience meets our high standards.
Key Responsibilities
* Welcoming guests and delivering exceptional service to ensure high levels of guest satisfaction
* Taking orders, serving food and beverages, and managing reservations
* Managing guest interactions and resolving any issues promptly
* Developing and maintaining positive relationships with team members
* Ensuring consistent application of our 'Mandala Way' service philosophy
Required Skills and Qualifications
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask effectively
* Strong product knowledge and ability to make recommendations
* Experience in the hospitality industry, preferably in a similar role
* A passion for delivering exceptional customer service and creating memorable experiences
Benefits
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Discounts on food and beverages at the Mandala Club
Why Join Us?
* Be part of a reputable hospitality brand that values excellence and innovation
* Work with a talented and dedicated team who share your passion for delivering exceptional guest experiences
* Enjoy a comprehensive training program and ongoing support to help you succeed in your role
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