Aftersales Support Professional

1 week ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

We are seeking a skilled Aftersales Support Professional to join our team at The Supreme HR Advisory Pte. Ltd.

About the Role

This is a fantastic opportunity for individuals who enjoy providing exceptional customer service and support in an aftersales environment.

Key Responsibilities
  • Preparation of Quotations: Prepare detailed quotations for spare parts and service attendance to customers, ensuring accurate pricing and timely delivery.
  • Spare Parts and Service Kit Management: Coordinate the preparation and issuance of service kits and spare parts to service engineers, guaranteeing seamless execution of tasks.
  • Customer Relationship Management: Foster strong relationships with customers, responding promptly to their inquiries and resolving issues efficiently.
  • Tech Enquiries and Support: Provide technical assistance to customers, offering solutions and guidance on product-related matters.
  • Pick and Pack Operations: Handle pick and pack operations for spares when necessary, ensuring efficient processing and timely dispatch.
  • Shipping and Logistics: Prepare shipping documentation and arrange delivery with courier companies, ensuring secure and timely transportation of goods.
Requirements
  • Technical Aptitude: Possess basic understanding of schematic and block diagrams (training will be provided).
  • Qualifications: Hold a minimum diploma in Electrical and Electronic Engineering.
Working Conditions

Our ideal candidate will work 5 days a week, from 8am to 5pm, at our Boon Lay office location.

The estimated salary for this role ranges between $2,500-$3,500 per month, depending on experience.



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