Senior Macro Application Support Specialist
4 weeks ago
Overview
This role is focused on supporting front office applications, data, and their integration with middle and back-office systems. The successful candidate will have a high level of interaction with the investment staff, including Portfolio Managers, Traders, and Analysts, to proactively discover and understand issues and potential workflow/system improvements. The ideal candidate will have a broad knowledge of financial markets and trade lifecycles, and ideally understand fundamental research, data, and analysis.
Responsibilities will include:
- Enhance, support, and maintain the firm's front, middle, and back office systems
- Work as a part of the global application support team based in Chicago, New York, London, San Francisco, and Hong Kong
- Proactively engage with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities
- Support other geographic locations, e.g., monitor jobs running overnight in Asia, Europe, and US
- Work with external vendors' technical support teams to resolve issues and deliver strategic enhancements
Qualifications & Requirements:
In order to effectively represent the Company and communicate with clients, the employee must be someone who has:
- Support of development environments using agile methodologies and production environments within an ITIL framework
- Strong troubleshooting and creative problem-solving abilities, including being able to interpret, understand, and troubleshoot internally developed systems
- Thorough understanding of Macro products, e.g., IRS, FX Options, Bonds, Repos, OTC Equity Options, FX Forwards, and Exotics. Must be able to discuss details of these products with Portfolio Managers, Analysts, and Risk Managers
- Experience building Excel/VBA tools
- Exposure to support of Linux, C++, C#, Python-based applications
- SQL experience across various database implementations, including MSSQL
- Experience working with Bloomberg market data
- High degree of accuracy and attention to detail
- Ability to communicate effectively verbally and in writing
- Flexible hours – readiness to adjust work hours
- Lively, friendly, sociable personality
Experience with the following systems beneficial:
- Risk management – RiskVal, Risk Metrics, Matlab
- Messaging platforms - RabbitMQ/Solace
- Front Office – FlexTrade, Eze OMS, Analytics & Modelling, Bloomberg AIM
- Middle/Back-office – Traiana/CTM/Omgeo Oasys
- Broker Trading Applications – Marquee/Passport/TT/FXALL/PinPoint
- Market Data services – BPIPE/SAPI/Reuters/Fact Set/Axioma/Markit
- RPC Frameworks – ZeroC Ice
Education, Training & Experience:
- 5-7 years of Hedge fund experience or similar
- Computer science degree
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