Senior Application Support Specialist

3 weeks ago


Singapore Citi Full time
About the Role

We are seeking a highly skilled Senior Application Support Specialist to join our team in Singapore.

About the Team

Our team is responsible for providing technical and business support for users of Citi Applications. We are a dynamic team that works closely with various stakeholders to ensure the stability, efficiency, and effectiveness of our applications.

Job Description

The Senior Application Support Specialist will be responsible for:

  • Maintaining application systems that have completed the development stage and are running in the daily operations of the firm.
  • Managing, maintaining, and supporting applications and their operating environments, focusing on stability, quality, and functionality against service level expectations.
  • Providing technical and business support for users of Citi Applications, including providing quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.
  • Evaluating continuous monitoring and alerts setup in all application releases.
  • Developing and maintaining technical support documentation.
  • Assessing risk and impact of production issues and working with stakeholders to mitigate the risk.
  • Periodically working on capacity reviews with SMEs to ensure system stability with frequent changes deployed.
  • Participating in application releases, from development, testing, and deployment into production.
  • Engaging in post-implementation analysis to ensure successful system design and functionality.
  • Considering implications of the application of technology to the current environment, identifying risks, vulnerabilities, and security issues, and communicating impact.
  • Ensuring essential procedures are followed and helping to define operating standards and processes.
  • Acting as a liaison between users/traders, interfacing with internal technology groups and vendors.
About You

To be successful in this role, you will need:

  • 5-8 years' experience in an Application Support role.
  • Experience installing, configuring, or supporting business applications.
  • Experience in programming languages and willingness/ability to learn new technologies.
  • Effective written and verbal communication skills, including the ability to explain technical issues in simple terms.
  • Demonstrated analytical skills and ability to prioritize tasks.
  • Knowledge/experience of problem management tools and ability to plan and organize workload.
What We Offer

We offer a competitive salary and benefits package, including:

  • An estimated salary of SGD 120,000 - SGD 180,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and growth within the company.
  • A dynamic and supportive work environment.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to https://jobs.citi.com/dei. We look forward to hearing from you



  • Singapore NTT Data Singapore Full time

    At NTT Data Singapore, we are seeking a highly skilled Senior Application Support Specialist to join our team. The primary objective of this role is to provide efficient application support on the Boomi platform, enhancing customer satisfaction through prompt issue resolution and reducing escalations to L3.Key Responsibilities:Operations/availability...


  • Singapore NTT Data Singapore Full time

    Job Summary:We are seeking a highly skilled Senior Application Support Specialist to join our team at NTT Data Singapore. This is an exciting opportunity for an experienced professional to provide expert-level support and solutions to complex application and operational issues.About the RoleThis is a key role in our organization, requiring strong technical...


  • Singapore Drew & Napier LLC Full time

    We are seeking a skilled Senior Applications Specialist to join our team at Drew & Napier LLC. This is an exciting opportunity for a highly motivated and experienced professional to take on a challenging role in a dynamic environment.As a Senior Applications Specialist, you will be responsible for reviewing resumes and ensuring they meet the required...


  • Singapore This Is An IT Support Group Full time

    1. Overview of the Role: Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications . The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+ , as...


  • Singapore Citi Full time

    Job SummaryWe are seeking an experienced Application Support Senior Analyst to join our team at Citi. This is a technical specialist role that requires a strong background in application support, business applications, and programming languages.Key ResponsibilitiesMaintain and support application systems that have completed the development stage and are...


  • Singapore Pure Hong Kong Full time

    Job Title: Application Support SpecialistWe are seeking an experienced Application Support Specialist to join our team at Pure Hong Kong. The successful candidate will be responsible for providing technical support and maintenance for our front, middle, and back office systems.Key Responsibilities:Enhance, support, and maintain our firm's front, middle, and...


  • Singapore Balyasny Asset Management L.P. Full time

    About the RoleThis is an exciting opportunity to join Balyasny Asset Management L.P. as a Senior Macro Application Support Specialist, where you will play a crucial role in supporting the front office applications, data, and their integration with middle and back-office systems.ResponsibilitiesYou will be responsible for enhancing, supporting, and...


  • Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Company OverviewFlinx Consulting PTE. LTD.A leading global consulting firm delivering strategic solutions for businesses.Job Description Job Title: Application Support Specialist Location: We are seeking an experienced Application Support Specialist to join our team. As a key member of the IT Department, you will be responsible for providing top-notch...


  • Singapore Flintex Consulting Pte Ltd Full time

    We are seeking a highly skilled Senior Industrial Applications Specialist to drive new projects and business pipelines for FY23/24 growth with Flintex Consulting Pte Ltd.The ideal candidate will possess fundamental PQ Harmonic knowledge and application, as well as basic knowledge of EMC / EMI compliance. They should have a Bachelor's degree or equivalent in...


  • Singapore Balyasny Asset Management L.P. Full time

    Job Title: Senior Macro Application SpecialistAt Balyasny Asset Management L.P., we are seeking a highly skilled and experienced Senior Macro Application Specialist to join our front office systems team.We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience and qualifications. This role is ideal for an individual with...


  • Singapore IHiS Full time

    Job OverviewWe are seeking a skilled Application Support Specialist to provide technical assistance to our users. As a key member of our team, you will be responsible for identifying, diagnosing, and resolving application-related issues.Key Responsibilitiesa) Provide timely and effective application troubleshooting and support.b) Log, escalate, and follow up...


  • Singapore LMA Full time

    Job Title: Senior Application Support AnalystAs a Senior Application Support Analyst at LMA, you will play a critical role in ensuring the smooth operation of our applications. Your primary responsibility will be to provide exceptional support to our users, resolving incidents and issues in a timely and efficient manner.Key Responsibilities:Leadership and...


  • Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Job Summary:As an Application Support Specialist at FLINTEX CONSULTING PTE. LTD., you will be the first point of contact for all user support related queries regarding core Applications. Your role will involve participating in knowledge transfer, inventory management, and incident resolution. Additionally, you will be responsible for providing statistical...


  • Singapore Steenbok Full time

        At Steenbok, we have a unique opportunity for an experienced Application Support Specialist to join our team. As a key member of our IT operations team, you will be responsible for managing IT changes and incidents, performing application configuration and enhancements, and investigating and resolving issues.    To be successful in this role, you...


  • Singapore IHiS Full time

    About this role: We are seeking a highly skilled IT Application Support Specialist to join our team at IHiS. The successful candidate will provide level 2 application support, liaise with level 1 and level 3 support teams within IHIS and other organizations to resolve reported issues and incidents. Key Responsibilities: Provide technical assistance to...


  • Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Java Application Support Specialist to join our team at IDC Technologies (Singapore) Pte. Ltd. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers.About the RoleThis is a challenging and rewarding opportunity for an...


  • Singapore This Is An IT Support Group Full time

    Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking...


  • Singapore DBS Bank Limited Full time

    Job SummaryWe are seeking a highly skilled Application Support Specialist to join our team at DBS Bank Limited. As a key member of our Group Technology and Operations team, you will be responsible for providing day-to-day production support for our key trading and central applications.Key ResponsibilitiesPerform root cause analysis and contribute to problem...


  • Singapore LMA Full time

    Main ResponsibilitiesWe are seeking a highly skilled Application Support Specialist to join our team at LMA.Key Responsibilities:Collaborate with the build team to define and implement application monitoring, ensuring seamless integration with our infrastructure.Supervise and monitor daily and weekly chains, handling user requests and working closely with...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job OverviewRAPSYS TECHNOLOGIES PTE. LTD. is seeking a skilled Technical Application Support Specialist to join our team.