Production support specialist
1 month ago
1. Overview of the Role: Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications . The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+ , as well as other similar platforms. You will be responsible for ensuring the stability, availability, and performance of these systems while managing client communication, escalations, and system configurations. 2. Responsibilities: Provide Production support for financial systems, including monitoring, troubleshooting, and resolving incidents related to Kondor+ and other Capital Markets applications (e.g., Summit , Murex , Calypso ). Manage SLA and KPI metrics, ensuring service levels are met and clients are satisfied with the support provided. Act as a point of contact for client communication , including regular updates, incident resolution, and issue escalation. Perform predictive analysis and risk analysis to proactively identify potential issues and mitigate risks. Manage escalation processes for critical incidents and ensure prompt resolution. Provide consulting support to improve system performance and reliability based on production incidents and trend analysis. Support configuration management activities, including system configurations and setups for production environments. Work with monitoring solutions like ITRS Geneos to ensure system health and performance. Collaborate with project teams on release and the integration of new systems and upgrades. Perform system maintenance and updates, using tools such as XML , SQL , PL/SQL , Shell Scripting , MQ Series , CFT , and Control-M . 3. Requirements: 5-7 years of experience in production support for financial systems, with a strong focus on Capital Markets applications. 3+ years of experience specifically with Kondor+ or other similar financial applications (e.g., Summit , Murex , Calypso ). ITIL certification/knowledge and understanding of IT service management processes. Familiarity with Capital Markets products and workflows (e.g., FO/BO environments ). Proficiency in XML , SQL , PL/SQL , Shell Scripting , MQ Series , CFT , and Control-M . Experience with monitoring solutions , preferably ITRS Geneos . Strong skills in SLA & KPI management , client communication , and escalation management . Ability to perform predictive analysis and provide valuable consulting insights to improve system performance and reduce downtime. Desired Skills: Knowledge of other Capital Markets applications such as Summit , Murex , Calypso . Experience in Risk Analysis and Project Execution in a financial context. #J-18808-Ljbffr
-
Executive Support Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout HAYS SPECIALIST RECRUITMENT PTE. LTD.HAYS SPECIALIST RECRUITMENT PTE. LTD. is an IT consulting/IT services firm located in Singapore, expanding and growing a team of people who have a strong passion to create and introduce new products to the world.
-
Singapore This is an IT support group Full timeJohnson & Johnson is recruiting for a Product Specialist, Surgery located in Singapore. The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Ethicon range of products with the objective of achieving/exceeding the...
-
Food Product Development Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob Title: Food Product Development SpecialistWe are seeking a highly skilled Food Product Development Specialist to join our client's research and development team in Singapore. As a key member of the team, you will be responsible for developing and testing new food products that meet our high standards for quality, safety, and taste.About Our ClientOur...
-
This is an IT support group | Sr Product Specialist
16 hours ago
Singapore This is an IT support group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products....
-
Senior Mechanical Product Development Specialist
2 weeks ago
Singapore DORMAKABA PRODUCTION GMBH & CO. KG. Full timeAbout UsDORMAKABA PRODUCTION GMBH & CO. KG is a leading company in the industry, known for its innovative products and dedication to excellence.Job SummaryWe are seeking an experienced Senior Mechanical Product Development Specialist to join our team. This role involves developing and managing new designs in accordance with project requirements and...
-
This is an IT support group | Product Specialist
16 hours ago
Singapore This is an IT support group Full timeOur client is a Singapore-based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high-performing team. They are located in the South area – easily accessible. Duties of Product...
-
This is an IT support group | Product Specialist
16 hours ago
Singapore This is an IT support group Full timeOur client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible. Duties of Product...
-
Production Support Specialist
2 weeks ago
Singapore OX CONSULTANCY PTE. LTD. Full timeJob Title: Production Support SpecialistThis is an exciting opportunity for a skilled Production Support Specialist to join our team at OX CONSULTANCY PTE. LTD.About the Role:We are seeking a highly motivated and experienced individual to provide production support for our systems and applications. The successful candidate will have a strong background in...
-
Event Marketing and Sales Specialist
1 week ago
Singapore TOP EVENTS PRODUCTION Full timeRole OverviewWe are seeking a highly skilled Event Marketing and Sales Specialist to join our team at TOP EVENTS PRODUCTION. The ideal candidate will have a strong background in event management, sales, and marketing, with excellent communication and negotiation skills.Job DescriptionThe Event Marketing and Sales Specialist will be responsible for selling...
-
This is an IT support group | Product Support Intern
16 hours ago
Singapore This is an IT support group Full timeCompany: TTI Electronics Asia Pte Ltd Designation: Product Support Intern Date Listed: 28 Nov 2024Job Type: Entry Level / Junior Executive Intern/TS Job Period: From 01 Jan 2025, For At Least 4 Months Profession: Purchasing / Merchandising Industry: Wholesale Trade Location: 16 Changi North Way, Singapore Allowance / Remuneration: $800 - 1,500 monthly...
-
Trade Support Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Trade Support Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.About the RoleThis is an exciting opportunity for an experienced Trade Support professional to work with our clients in Singapore. The successful candidate will be responsible for providing exceptional support in collateral...
-
Product Support Specialist
2 weeks ago
Singapore UNITED PERSONNEL SERVICES Full timeOverviewOur client is a global leader in engraving technologies, providing innovative solutions to various industries. They are seeking a skilled Product Support Specialist to join their team.
-
Product specialist
1 month ago
Singapore This Is An IT Support Group Full timePosition Snapshot Location: Tuas, Singapore Company: Wyeth Nutritionals, Singapore Type of contract: Permanent Position Summary Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to...
-
Production Support Specialist
2 weeks ago
Singapore OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD Full timeJob OverviewWe are seeking a skilled Production Support Specialist to join our team at Optimum Solutions (Singapore) Pte Ltd. This role is responsible for providing exceptional technical support and resolving complex incidents in a timely manner.The ideal candidate will possess excellent problem-solving skills, a strong understanding of technical systems,...
-
Production Support Specialist
2 weeks ago
Singapore SHARE RESOURCES PRIVATE LIMITED Full timeJob SummaryWe are seeking a highly skilled Production Support Specialist to join our team at SHARE RESOURCES PRIVATE LIMITED. As an Engineering Assistant, you will play a crucial role in ensuring the successful completion of assembly builds and tests according to required specifications, drawings, and work instructions.Main ResponsibilitiesSupport Engineers...
-
FX Trade Support Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleEstimated Salary: SGD 60,000 - SGD 80,000 per annum.We are seeking a skilled FX Trade Support Specialist to join our team in Singapore. As a key member of our middle office operations, you will be responsible for managing FX, money market, NDF, and OTC derivative transactions.Your primary focus will be on performing settlement matching,...
-
Desktop Infrastructure Support Specialist
1 week ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob OverviewWe are seeking an experienced Desktop Infrastructure Support Specialist to join our team in Singapore. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our desktop infrastructure and providing expert support to our users.
-
Product support specialist
3 weeks ago
Singapore DYNAMITE GAMES PTE. LTD. Full timeWho We Are: Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate...
-
Senior Live Chat Support Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Senior Live Chat Support Specialist to join our team in Singapore.As a Senior Live Chat Support Specialist, you will be responsible for managing customer inquiries from our digital platforms and ensuring that all customer issues are resolved promptly and efficiently.This is an exciting opportunity to work with a...
-
Singapore This is an IT support group Full timeWhy join Stryker?Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational...