Macro Application Support Specialist
3 weeks ago
Overview
This role is focused on supporting front office applications, data, and their integration with middle and back-office systems. The position will involve high-level interaction with investment staff, including Portfolio Managers, Traders, and Analysts, to proactively identify and resolve issues and potential workflow/system improvements. The ideal candidate will have a broad knowledge of financial markets and trade lifecycles, as well as technical skills in database and application development.
Responsibilities will include:
- Enhancing, supporting, and maintaining the firm's front, middle, and back-office systems
- Working as part of the global application support team based in various locations
- Engaging with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities
- Supporting other geographic locations, including monitoring jobs running overnight in Asia, Europe, and the US
- Collaborating with external vendors' technical support teams to resolve issues and deliver strategic enhancements
Qualifications and Requirements:
To effectively represent the Company and communicate with clients, the employee must have:
- Support of development environments using agile methodologies and production environments within an ITIL framework
- Strong troubleshooting and creative problem-solving abilities, including interpreting, understanding, and troubleshooting internally developed systems
- Thorough understanding of Macro products, such as IRS, FX Options, Bonds, Repos, OTC Equity Options, FX Forwards, and Exotics, and the ability to discuss details with Portfolio Managers, Analysts, and Risk Managers
- Experience building Excel/VBA tools
- Exposure to supporting Linux, C++, C#, Python-based applications
- SQL experience across various database implementations, including MSSQL
- Experience working with Bloomberg market data
- High degree of accuracy and attention to detail
- Ability to communicate effectively verbally and in writing
- Flexible hours and a lively, friendly, sociable personality
Experience with the following systems is beneficial:
- Risk management – RiskVal, Risk Metrics, Matlab
- Messaging platforms - RabbitMQ/Solace
- Front Office – FlexTrade, Eze OMS, Analytics & Modelling, Bloomberg AIM
- Middle/Back-office – Traiana/CTM/Omgeo Oasys
- Broker Trading Applications – Marquee/Passport/TT/FXALL/PinPoint
- Market Data services – BPIPE/SAPI/Reuters/Fact Set/Axioma/Markit
- RPC Frameworks – ZeroC Ice
Education, Training, and Experience:
- 5-7 years of Hedge fund experience or similar
- Computer science degree
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