Sales and Customer Experience Specialists

1 week ago


Singapore STOREFRIENDLY MGMT PTE. LTD. Full time
About STOREFRIENDLY MGMT PTE. LTD.

STOREFRIENDLY MGMT PTE. LTD. is one of Singapore's leading providers of self-storage solutions, incorporating robotic technology for efficient storage management. With a strong focus on customer satisfaction, the company offers clean, safe, climate-controlled storage facilities with 24/7 access to cater to businesses and individuals.

Salary and Benefits

The company offers an attractive basic salary of SGD 35,000 per annum, along with performance incentives based on achievement of targets. A suitable working schedule from 9 am to 6 pm allows for flexibility, making it ideal for candidates with family or study commitments. Additionally, employees can enjoy career progression and job specialisation within the company's structure.

Job Description: Sales and Customer Experience Specialists
  • Respond to sales enquiries from online channels, call-ins, emails, messages, and referrals to provide customers with tailored solutions.
  • Understand customers' requirements and recommend STOREFRIENDLY's products and services as optimal solutions.
  • Provide quotations, follow-ups, and maintain necessary communication with customers to ensure their needs are met.
  • Assist customers in selecting suitable storage units, services, and merchandise at STOREFRIENDLY locations.
  • Process rental/renewal agreements, collect payments, and maintain timely and accurate records.
  • Resolve customer requests or issues related to their storage.
  • Monitor and report any maintenance issues required in the assigned branch.
Requirements and Qualifications
  • Friendly and skilled at finding solutions to customer queries.
  • Patient and understanding in dealing with diverse customer personalities.
  • Able to communicate effectively with people from all walks of life.
  • Capable of working independently and collaboratively as part of a team.
About This Opportunity

This role is perfect for individuals who thrive in customer-facing environments and enjoy helping others. If you're a people person looking for a dynamic and supportive work environment, we encourage you to apply.



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