Customer Experience Specialist for Retail Sales

3 days ago


Singapore EMICAKES (S) PTE. LTD. Full time

We are seeking a Customer Experience Specialist to join our team at EMICAKES (S) PTE. LTD.

Company Overview

We are a dynamic retail company committed to delivering exceptional customer experiences in a fast-paced environment.

Job Description

This role is responsible for working at Plaza Singapura or Tampines One, opening and closing shops depending on shifts, handling cash transactions using POS systems, providing sales assistance to customers, managing orders from production teams, and maintaining store cleanliness and displays.

Responsibilities
  • Workplace flexibility between Plaza Singapura and Tampines One
  • Ensure smooth shop operations by performing tasks such as opening/closing procedures, cashiering duties, and maintaining the display area
  • Engage with customers to provide excellent sales support
  • Liaise with production teams to fulfill customer orders through the outlet
  • Maintain accurate inventory records and ensure timely restocking of products
Requirements

To succeed in this role, you should possess:

  • Excellent verbal and written communication skills in English and conversational Mandarin
  • Strong multitasking abilities to manage various responsibilities efficiently
  • Proven ability to work collaboratively as part of a team
  • Prioritize efficiency and deliver exceptional customer experiences
  • Demonstrate a responsible, assertive, and positive attitude
  • Be open to learning new skills and adapting to changing situations
  • Meet the requirement of being a Singaporean citizen
Benefits

We offer a competitive salary range of SGD 40,000 - 60,000 per annum, commensurate with experience, and an attractive benefits package that includes opportunities for growth and professional development.


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