IT Support Specialist
1 week ago
About the Role
We are seeking a skilled IT Support Specialist to join our team at Kyndryl. As a key member of our support team, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving hardware and software issues, and ensuring that our clients' technology systems are running smoothly.
Key Responsibilities
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain hardware and software systems
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
Requirements
- 5+ years of experience in IT support
- Strong technical skills, including hardware and software troubleshooting and repair
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
At Kyndryl, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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