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Business Support Specialist

2 weeks ago

Singapore beBeeCustomerService Full time $4,500 - $6,000
Business Support Role

This is an exciting opportunity to contribute to our organization as a Business Support Specialist. Your responsibilities will include processing and verifying sales orders, coordinating with warehouse and logistics teams, and delivering exceptional customer service.

Main Responsibilities
  • Accurately and promptly process and verify sales orders
  • Effectively liaise with warehouse and logistics teams to ensure seamless delivery coordination
  • Produce and upload invoices; match POs, DOs, and invoices
  • Respond to customer inquiries via phone, email, or chat in a professional manner
  • Handle complaints, order adjustments, or urgent requests in a timely fashion
  • Maintain accurate documentation and suggest improvements to processes where necessary
Requirements
  • A minimum of GCE 'N' / 'O' Level or Diploma in any field
  • 1-2 years of experience in administration, receptionist, or customer service roles
  • A fast learner with a positive working attitude
Key Qualifications
  • Familiarity with sales order processing software
  • Strong communication and interpersonal skills
  • Ability to work accurately and efficiently under pressure

This role offers the ideal candidate an opportunity to develop their skills and knowledge in a dynamic environment.