Senior Insurance Telesales Specialist

4 days ago

Singapore beBeeInsurance Full time $45,000 - $55,000
Telesales Insurance Professional">

We are seeking a motivated and skilled Telesales Insurance Professional to join our team. As a key member of our sales team, you will be responsible for identifying customer needs and matching them with appropriate insurance policies.

The ideal candidate will have excellent communication skills, be able to build strong relationships with clients, and have a proven track record of meeting or exceeding sales targets.

Key Responsibilities:

  • Needs Analysis & Advisory: Identify customer needs and match them with appropriate insurance policies.
  • Sales Target Achievement: Consistently meet or exceed sales targets and campaign KPIs, including call quality.
  • Customer Relationship Management: Build and maintain strong client relationships, following up on renewals and handling issues professionally.
  • Data Management:Update and maintain accurate customer data and sales activity logs in CRM systems.
  • Compliance: Ensure all call interactions and processes comply with company SOPs, regulatory requirements, and industry standards.
  • Cross-selling & Up-selling:Identify opportunities to offer additional or upgraded insurance products to customers.

Required Skills & Qualifications:

  • Communication: Strong verbal and written communication skills are essential for explaining policies and building rapport.
  • Interpersonal Skills: The ability to interact professionally and build relationships with clients.
  • Technical Proficiency: Knowledge of systems and other computer software is necessary.
  • Sales Aptitude: A proven track record or interest in telesales and achieving sales targets is beneficial.
  • Problem-Solving: The ability to address customer inquiries and resolve issues effectively.
  • Resilience: A positive attitude and the ability to handle rejection and work under pressure.
  • Compliance Mindset: A commitment to following company policies and regulatory guidelines.
  • Minimum education: GCE 'A' Levels, Local Polytechnic Diploma, Bachelor's Degree (any discipline).

Benefits:

  • Professional development and leadership pathways.
  • Supportive, collaborative work culture.
  • Meaningful career that makes a difference in people's lives.

Others:

  • Provide training and courses.
  • Tell employers what skills you have: Customer Service Skills, Wealth Management, Sales, Leadership, Analytic Problem Solving, Telesales, Customer Experience, Critical Thinking, Wealth, Problem Solving, Marketing Communications, Needs Analysis, Compliance, Attention to Detail, Communication Skills, Consulting, Sales and Business Development, Regulatory Requirements, Financial Services.

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