Telesales Executive Insurance

5 days ago

Singapore MAGELLAN OPENSPACE PTE. LTD. Full time
Roles & Responsibilities

We're looking for friendly, motivated people to join us as Insurance Telesales Executive . No experience? No problem We'll teach you everything you need to know.

Key Responsibilities

Needs Analysis & Advisory:

  • Identify customer needs and match them with appropriate insurance policies.
  • Sales Target Achievement: Consistently meet or exceed sales targets and campaign KPIs, including call quality.
  • Customer Relationship Management: Build and maintain strong client relationships, following up on renewals and handling issues professionally.
  • Data Management:Update and maintain accurate customer data and sales activity logs in CRM systems.
  • Compliance:Ensure all call interactions and processes comply with company SOPs, regulatory requirements, and industry standards.
  • Cross-selling & Up-selling:Identify opportunities to offer additional or upgraded insurance products to customers.
  • Administrative Tasks:Prepare application and administrative documents for policy issuance.

Required Skills & Qualifications

  • Communication: Strong verbal and written communication skills are essential for explaining policies and building rapport.
  • Interpersonal Skills: The ability to interact professionally and build relationships with clients.
  • Technical Proficiency: Knowledge systems and other computer software is necessary.
  • Sales Aptitude: A proven track record or interest in telesales and achieving sales targets is beneficial.
  • Problem-Solving: The ability to address customer inquiries and resolve issues effectively.
  • Resilience: A positive attitude and the ability to handle rejection and work under pressure.
  • Compliance Mindset: A commitment to following company policies and regulatory guidelines.
  • Minimum education: GCE 'A' Levels, Local Polytechnic Diploma, Bachelor's Degree (any discipline)

Why Join Us?

  • Provide training and Courses
  • Professional development and leadership pathways
  • Supportive, collaborative work culture
  • Meaningful career that makes a difference in people's lives
Tell employers what skills you have
Customer Service Skills
Wealth Management
Sales
Leadership
Analytic Problem Solving
Telesales
Customer Experience
Critical Thinking
Wealth
Problem Solving
Marketing Communications
Needs Analysis
problem solving skills
Compliance
Attention to Detail
Communication Skills
Consulting
Sales and Business Development
Regulatory Requirements
Financial Services

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