Executive (Telesales Team Lead)

2 weeks ago

Singapore SOMPO INSURANCE SINGAPORE PTE. LTD. Full time

**MAIN TASKS AND RESPONSBILITIES**
- Leads and manages a group of Outbound Telesales Representatives (TSRs) with the key focus of driving sales through outbound telemarketing (OBTM).
- Driving sales results for Bancassurance through OBTM while keeping close tabs on the quality of each sales so as to maintain a healthy OBTM portfolio.
- Leads and manages a team of 4 to 6 telesales representatives (TSRs), ensuring the team meets the sales targets set by the management, individually and collectively.
- Works with the Banca head to build a strong and cohesive OBTM team. Be an overseer of the team to ensure the team's discipline and work ethics are upheld.
- Conducts daily briefings so as to keep the team informed on the overall campaign targets and performance.
- Develops sales strategies with the Banca head and QA to guarantee success and growth.
- Works with Banca head to develop sales challenges to drive sales numbers and monitoring results.
- Manage and monitor the OBTM expense budget, amongst others, in relation to the team's overtime expense and sales challenges.
- Provides management and bank partners with regular sales reports, forecasts and analysis of sales data. Liaises with the bank partners on leads management and resolves any other work related issues which arise from time to time.
- Regular monitoring of TSRs' calls for quality assurance via call calibration sessions.
- Conducts orientation and training for new joiners; re-training and regular coaching for existing TSRs so that the team remains competent and productive. Additionally, conduct quarterly 1-on-1 performance reviews with the TSRs.
- Develops annual training (hard and soft skills) programs and materials for the OBTM team. Additionally, to work with the Banca head, to organize external training programs to ensure holistic development for the OBTM team members.
- Monitor each team member's CPD hours and ensuring that each fulfils the CPD hours as required by the regulators and the company.
- Compute the sales commissions for each TSR monthly.
- Assist the Banca head with recruitment of TSRs, whenever necessary.
- Take on any additional tasks or responsibilities as assigned.

**EDUCATION**
- Diploma holder, preferably in the discipline of business or insurance
- Full Certificate in General Insurance; or mínimally possess BCP & PGI and Certificate of Health Insurance

**EXPERIENCE & SKILLS REQUIRED**
- At least 3 year of outbound telemarketing (sales) experience on general &/or life insurance. Have at least 1 year of experience in leading an outbound telemarketing team of 5 or more telesales representatives.
- Excellent verbal and written communication skills.
- Possess good motivational skills to bring out the best in team members and good managerial skills to lead the team successfully.
- Competent in using MS Office, particularly MS Excel.
- Ability to prioritise and handle multiple tasks at any given time.
- Must be sales driven with a can-do attitude and pleasant disposition.
- A self-motivated individual who has an eye for details.
- Team working skills but also a willingness to work using your own initiative.

  • Telesales Executive

    2 weeks ago

    Singapore Mettler-Toledo Full time $40,000 - $120,000 per year

    Key Responsibilities:Proactive Sales: Drive the proactive sales of Service Contracts via phone and electronic media to a defined list of dedicated target accounts.Campaign Execution: Execute targeted telesales campaigns to generate new business opportunities.Lead Management: Follow up on leads and enquiries, prepare compelling quotations, and close orders...

  • Team Manager, Telesales

    2 weeks ago

    Singapore INCOME INSURANCE LIMITED Full time

    As a Telesales Team Manager, you will lead and manage a sales team of GI Specialist to achieve and exceed Personal Line Targets through effective team management. You hold a key position in developing and coaching of a sales team to help them meet and exceed account management and retention goals by motivation and demonstration. Success in this role directly...

  • Telesales Executive

    2 weeks ago

    Singapore KAROOOOO MANAGEMENT COMPANY PTE. LTD. Full time

    **Do you take ownership, embrace challenges and love problem-solving?** **Are you results driven, observant and innovative?** We’re a world-leading smart mobility SaaS tech company with over 1,525,000 subscribers across 23 countries and we’re looking for a **Telesales Executive **to join our team. Our teams are collaborative, vibrant and fast-growing,...

  • Telesales executive

    2 days ago

    Singapore Just Hire Full time $40,000 - $80,000 per year

    Take the Next Step in Your CareerThis is your chance to join a stable, global insurance company with strong employee support, attractive rewards, and real career progression.If you're ready to earn, learn, and grow , apply today and start building your success.Why Join Us? Basic Salary + Attractive Commission Scheme (your effort = your income) Annual Leave &...

  • Telesales Executive

    4 weeks ago

    Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

    5 days work week Incentive up to $6000 Location: Kallang Way Key Responsibilities: Conduct structured telesales calls to engage potential job seekers. Promote available roles clearly and persuasively. Convert cold leads into active job applicants. Arrange interviews or screening calls for suitable candidates. Keep accurate call records, follow-up...

  • Telesales Executive

    1 week ago

    Singapore Achieve Group Full time

    Overview Join to apply for the Telesales Executive role at Achieve Group . What You’ll Do Drive sales and help achieve targets Make outbound calls What We’re Looking For Positive, energetic & adaptable Strong communication skills Team player with a can-do attitude Willing to learn & grow Good resume booster Experience with Singapore’s banking...

  • Telesales Executive

    2 weeks ago

    Singapore JJ CONSULTING SERVICES Full time

    Our Client is an established company in Singapore, who is seeking to recruit a Telesales Executive. **Telesales Executive (**Competitive Basic Salary + Commission) **Responsibilities**: 1. Telesales sales achievement (Individual) - Achievement of sales target set by the company - Develop effective Sales pitch based on promotion, policies and product...

  • Telesales Executive

    4 weeks ago

    Singapore JUST HIRE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyOur client is a global insurer with a strong presence in Singapore since the 1940s. It provides a broad range of general insurance solutions for both businesses and individuals, and is recognized for its innovation, reliability, and customer focus.About the Role – Telesales ExecutiveThis is a front-line sales...

  • Telesales Manager

    1 week ago

    Singapore VERTICAL INSTITUTE PTE. LTD. Full time

    Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes. We’re committed to closing the digital skills gap by helping learners — from...

  • Telesales Manager

    1 week ago

    Singapore VERTICAL INSTITUTE PTE. LTD. Full time

    Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes.We're committed to closing the digital skills gap by helping learners - from...