Conference Services Director

4 weeks ago


Singapur, Singapore Capella Hotels and Resorts Full time

Key Responsibilities

The Conference Services Manager is responsible for overseeing the planning and execution of events, ensuring seamless coordination and exceptional customer service. This role involves managing sales channels, developing sales strategies, and collaborating with cross-functional teams to maximize event space and meet customer requirements.

Key Performance Indicators

Meet or exceed individual and group catering sales targets, ensure timely collection of deposits, and track loss business and reasons. Develop and maintain strong relationships with clients, providing exceptional service and ensuring their needs are met.

Requirements

A Diploma in Hospitality Management and a minimum of 3 years' experience in a similar role are required. Proficiency in Microsoft Office, Opera Sales & Catering, and basic knowledge of AV equipment are essential. Knowledge of food and beverage menus, food preparation, and presentation is also necessary.



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