Senior Director of Service Delivery

2 days ago


Singapur, Singapore Careers@Gov Full time
Job Title: Senior / Assistant Director, Service Delivery

At Careers@Gov, we are seeking a highly skilled and experienced Senior / Assistant Director to lead our Service Delivery team. The successful candidate will be responsible for overseeing the implementation and growth of effective services and initiatives that meet the needs of users of social services.

Key Responsibilities:
  • Implement service strategies and plans to meet identified needs and gaps, partnering with social service agencies, government agencies, and other stakeholders to improve employment and workplace support for persons with mental health conditions, reduce psychological distress, and improve social functioning.
  • Strengthen service capacity and capability by partnering service providers to grow person-centred solutions and efficient service delivery methods, drive collaborations to develop innovative solutions, and set and achieve output, outcome, and impact indicators.
  • Take care of the Service Delivery team by providing guidance, supporting the Director and Deputy Director in creating a culture of teamwork and learning, and allocating community funding to critical services.
  • Support the Services Group and NCSS as required.
Requirements:
  • Adaptable, collaborative, analytical, and critical thinking skills.
  • Strong implementor with the ability to see different perspectives and draw connections.
  • Systems thinker with the ability to identify people's strengths and areas of growth.
  • Excellent stakeholder management, negotiation, influencing, facilitation, and communication skills.
  • Project management and programme evaluation skills.
  • Research and basic statistics analysis skills.

We are looking for a highly motivated and experienced professional who can lead our Service Delivery team to achieve better outcomes for persons who use social services. If you have a passion for social services and a strong track record of leadership and implementation, we encourage you to apply.



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