Luxury Hotel Resort Operations Manager
2 days ago
We are seeking a highly skilled and experienced Luxury Hotel Resort Operations Manager to join our luxury hotel resort team in Singapore. The ideal candidate will support the Chief Engineer in overseeing all property engineering and maintenance operations, ensuring that the resort facilities are safe, well-maintained, and operating efficiently to provide a high-quality guest experience.
Key Responsibilities:
- Assist the Chief Engineer in managing daily operations, including the maintenance of HVAC systems, electrical, plumbing, mechanical, and other critical hotel infrastructure.
- Supervise and provide leadership to the engineering team, ensuring that all team members perform their tasks efficiently and safely.
- Conduct regular inspections of all resort facilities to ensure compliance with safety regulations, local codes, and resort standards.
- Oversee preventive maintenance programs, ensuring the resort's physical assets are protected and longevity is maximized.
- Collaborate with the Chief Engineer to manage energy conservation programs and implement sustainable practices to minimize the resort's environmental impact.
- Respond to emergencies and breakdowns promptly and efficiently, coordinating repairs with minimal disruption to guests.
- Assist with the engineering department's budgeting and financial planning, including managing vendor contracts, procuring equipment, and tracking departmental expenditures.
- Ensure that all maintenance requests from guests or other departments are handled promptly and efficiently.
- Assist in training, developing, and mentoring the engineering team to ensure high work standards and a safety commitment.
- Work closely with other departments to ensure smooth operations across all functions of the resort.
Qualifications:
- Diploma or Degree in Engineering, Facilities Management, or a related field.
- A minimum of 5-7 years of experience in hotel or resort engineering operations, with at least 3 years in a supervisory or management role.
- Strong knowledge of HVAC systems, electrical, plumbing, and mechanical systems commonly found in hospitality properties.
- Familiarity with local building codes, safety regulations, and sustainability practices.
- Excellent leadership and team management skills.
- Strong problem-solving abilities and attention to detail.
- Good communication skills and the ability to collaborate with other departments.
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
- Proficiency in engineering software, preventive maintenance programs, and Microsoft Office.
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