Hotel Operations Manager

4 days ago


Singapore SENTOSA BEACH RESORT PTE LTD Full time
Job Overview

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at SENTOSA BEACH RESORT PTE LTD in Singapore.

About the Role

The ideal candidate will have a strong background in hotel operations, with experience in managing housekeeping teams and ensuring smooth daily hotel operations. As a key member of our management team, you will be responsible for maintaining high standards of service quality, guest satisfaction, and operational efficiency.

Responsibilities
  • Manage and supervise the housekeeping team to ensure efficient and effective room cleaning and maintenance.
  • Develop and implement strategies to improve service quality, guest satisfaction, and operational efficiency.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Maintain accurate records and reports on team performance, guest feedback, and operational metrics.
  • Identify areas for improvement and implement changes to enhance the overall guest experience.
Requirements
  • 5+ years of experience in hotel operations, preferably in a supervisory or management role.
  • Strong leadership and communication skills.
  • Ability to work effectively under pressure and prioritize tasks.
  • Excellent problem-solving and analytical skills.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
Benefits
  • A competitive salary of SGD 60,000 - 80,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with opportunities for career growth and advancement.


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