Hotel Operations Manager
6 days ago
At MARINA BAY SANDS PTE. LTD., we are seeking a seasoned Hotel Operations Manager to join our team and contribute to delivering exceptional hotel experiences for our discerning guests.
About the Role:
We are looking for an experienced professional with a strong background in hotel operations management, particularly in luxury hotels. The ideal candidate will have a proven track record of successfully managing day-to-day hotel operations, ensuring seamless delivery of high-quality guest services, and maintaining efficient operational processes.
Key Responsibilities:
- Manage and supervise housekeeping teams to ensure impeccable cleanliness and presentation standards throughout the hotel.
- Conduct regular inspections to monitor compliance with hotel policies, procedures, and brand standards.
- Develop and implement effective strategies to enhance guest satisfaction, retention, and loyalty.
- Collaborate with cross-functional teams, including front office, food and beverage, and engineering, to achieve optimal operational efficiency.
- Maintain accurate records, reports, and analytics to inform business decisions and drive continuous improvement.
- Lead by example, demonstrating a commitment to excellence, safety, and customer service.
Requirements:
- Bachelor's degree in Hotel Management or a related field.
- Minimum 3 years of experience in a supervisory role in a luxury hotel setting.
- Proven track record of achieving high guest satisfaction scores and improving operational efficiency.
- Strong leadership, communication, and problem-solving skills.
- Familiarity with hotel management systems and software.
- Ability to work effectively in a fast-paced environment with multiple priorities.
What We Offer:
- A competitive salary range of SGD $80,000 - $120,000 per annum, commensurate with experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
- The opportunity to work with a world-class hospitality brand and be part of a dynamic team dedicated to delivering exceptional guest experiences.
- Professional development opportunities to enhance your skills and career growth.
About Us:
MARINA BAY SANDS PTE. LTD. is a leading hospitality company that operates a portfolio of luxury hotels and resorts globally. Our mission is to deliver exceptional guest experiences, exceeding expectations through our passion for hospitality, innovation, and quality.
Tell us about your skills:
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