Hotel Operations Manager

4 days ago


Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time
Job Description:

SINGAPORE MARRIOTT TANG PLAZA HOTEL seeks a skilled Hotel Operations Manager to drive the hotel's performance and ensure exceptional guest experiences.

Key Responsibilities:
  • Guest Services:
    • Provide personalized service to guests, addressing their needs and concerns in a timely and professional manner.
    • Manage guest complaints and feedback, escalating issues as necessary to maintain high levels of customer satisfaction.
  • Front Office Operations:
    • Oversee front desk operations, ensuring seamless check-in and check-out processes, accurate billing, and efficient room allocation.
    • Train and supervise front office staff to maintain high standards of service quality and productivity.
  • Safety and Security:
    • Implement and enforce safety and security protocols to ensure a secure environment for guests and staff.
    • Conduct regular safety inspections and drills to ensure compliance with hotel policies and industry standards.
  • Cashiering and Accounting:
    • Manage cash handling and accounting procedures, ensuring accuracy and attention to detail.
    • Monitor and control expenses, identifying areas for cost reduction and implementing budget-friendly solutions.
  • Human Resources:
    • Supervise and develop front office staff, providing coaching and mentoring to enhance job skills and performance.
    • Recruit, train, and evaluate new hires, ensuring alignment with hotel values and standards.
  • Communication and Collaboration:
    • Communicate effectively with all departments to ensure seamless operations and resolve issues promptly.
    • Collaborate with senior management to develop and implement strategic plans, enhancing hotel performance and profitability.
Requirements:
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 3 years of experience in hotel operations, preferably in a supervisory role.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with attention to detail and ability to prioritize tasks.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Estimated Salary: SGD 4,500 - SGD 6,000 per month, depending on qualifications and experience.



  • Singapore VILLAGE HOTEL CHANGI Full time

    Job Title: Hotel Operations ManagerVillage Hotel Changi is seeking an experienced and skilled Hotel Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of the hotel, providing excellent customer service, and driving revenue growth.Company Overview:Village Hotel Changi is a 4-star hotel located...


  • Singapore VILLAGE HOTEL CHANGI Full time

    Job OverviewWe are seeking a seasoned Hotel Operations Manager to oversee the daily activities of our Front Office and operational departments at Village Hotel Changi.


  • Singapore THE CLAN HOTEL Full time

    The Clan Hotel We are seeking a skilled and experienced Hotel Duty Manager to lead our Front Office team. The ideal candidate will have a proven track record in hotel operations and management, with a focus on providing exceptional guest experiences. Salary range: $60,000 - $80,000 per annum.About the Role As a Hotel Duty Manager at The Clan Hotel, you...


  • Singapore HOTEL ROYAL LIMITED Full time

    Job SummaryWe are seeking a skilled Hotel Front Office Executive to join our team at HOTEL ROYAL LIMITED.The ideal candidate will have excellent customer service skills, experience in the hospitality industry, and a strong ability to work independently.ResponsibilitiesSupervise front desk staff to ensure smooth operationsProvide exceptional guest...


  • Singapore AMRISE HOTEL PTE LTD Full time

    Job OverviewThe Assistant Hotel Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences.Key Responsibilities:Operational Management:Assist in managing Front Office, Housekeeping, and Maintenance departments to maintain high standards of service and operational...


  • Singapore THE CLAN HOTEL Full time

    The Clan Hotel: A Career Opportunity in Hospitality ManagementWe are seeking an experienced Hotel Duty Manager to join our team at The Clan Hotel. This is a challenging and rewarding role that requires a strong leader with excellent interpersonal skills.About the RoleThis position involves overseeing the day-to-day operations of the hotel, ensuring that all...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Hotel Management OpportunityMomentus Hotel Alexandra is seeking a Senior Hotel Operations Manager to oversee the overall leadership and management of the hotel business and operation. The successful candidate will drive pre-determined commercial goals and service standards to the next higher level.About the RoleThe Senior Hotel Operations Manager will be...


  • Singapore SHERATON TOWERS SINGAPORE HOTEL Full time

    About UsThe Sheraton Towers Singapore Hotel is a renowned hospitality establishment committed to delivering exceptional service and creating unforgettable experiences for our guests. Our team of dedicated professionals works tirelessly to ensure that every guest feels valued and cared for during their stay with us.Job DescriptionWe are seeking an experienced...


  • Singapore HOTEL ROYAL LIMITED Full time

    **Job Title:** Hotel Operations Manager**Job Summary:The ideal candidate will have a Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.At least 2-3 years of experience in the same capacity in the Hotel industry is required.**Responsibilities:Key ResponsibilitiesSupervise the Guest Service Agent, Communications...


  • Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    Estimate Salary: SGD $80,000 - SGD $120,000 per annumAbout Laguna Hotel Holdings PTE. LTD.Laguna Hotel Holdings PTE. LTD. is a leading hospitality company with a commitment to delivering exceptional guest experiences. As a Hotel Operations Manager, you will play a vital role in ensuring the smooth operation of our hotel's housekeeping department.Job...


  • Singapore HOTEL ROYAL LIMITED Full time

    Job Title: Hotel Operations Manager">About Us:">HOTEL ROYAL LIMITED is a leading hospitality provider with a reputation for excellence.">About the Role:">We are seeking a highly skilled and experienced Hotel Front Office Executive to join our team.">This role will be responsible for ensuring the smooth operations of the Front Office Department, providing...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    About AMRISE HOTEL DICKSON PTE. LTD.AMRISE HOTEL DICKSON PTE. LTD. is a renowned hospitality provider, dedicated to delivering exceptional guest experiences and maintaining high standards of service, operational efficiency, and profitability.We are currently seeking an experienced Assistant Hotel Manager to join our team in overseeing the overall operations...


  • Singapore OASIA HOTEL NOVENA, SINGAPORE Full time

    Job OverviewOASIA HOTEL NOVENA, SINGAPORE seeks a skilled Hotel Duty Manager to lead its front office operations.


  • Singapore SHERATON TOWERS SINGAPORE HOTEL Full time

    Job OverviewThe Sheraton Towers Singapore Hotel is seeking a highly skilled and experienced Senior Duty Manager to oversee the daily operations of our hotel.


  • Singapore HOTEL ROYAL LIMITED Full time

    Hotel Operations ManagerAbout the Role:The Hotel Operations Manager is responsible for ensuring exceptional guest experiences throughout their stay at HOTEL ROYAL LIMITED.Key Responsibilities:Develop and implement strategies to maximize occupancy during peak periods.Candidate must have excellent leadership skills with a proven track record in managing front...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    About MOMENTUS HOTEL ALEXANDRAWe are a dynamic and fast-paced hotel looking for an experienced Hotel Operations Manager to join our team.About the RoleThe ideal candidate will be responsible for overseeing the day-to-day operations of the Momentum Club, ensuring that all activities are coordinated efficiently to maximize guest satisfaction.Key...


  • Singapore A HOTEL DESKER PTE. LTD. Full time

    Job OverviewA HOTEL DESKER PTE. LTD. is seeking an experienced Hotel Operations Manager to oversee the daily operations of our hotel.About the RoleThis key position plays a vital role in ensuring seamless delivery of exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability.Key...


  • Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Company Overview">Orchard Rendezvous Hotel, Singapore is a prestigious hotel located in the heart of the city.">About the Role">We are seeking an experienced Hotel Duty Manager to join our team. The successful candidate will be responsible for overseeing the smooth operation of the hotel's front office and other departments.">Job Description">The Hotel Duty...


  • Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    Job Title: Hotel Operations ManagerCompany Overview:Laguna Hotel Holdings PTE. LTD. is a renowned hospitality provider seeking an experienced Hotel Operations Manager to lead our housekeeping team. Our company prides itself on delivering exceptional guest experiences, and we are committed to maintaining the highest standards of quality assurance.Salary:...


  • Singapore HOTEL ROYAL LIMITED Full time

    Job Title: Hotel Operations ManagerEstimated Salary: $60,000 - $80,000 per yearAbout the RoleWe are seeking an experienced and skilled Front Office Manager to lead our team at HOTEL ROYAL LIMITED. As a key member of our management team, you will be responsible for ensuring seamless operations and delivering exceptional guest experiences.ResponsibilitiesStaff...