Admission Centre Customer Service Professional

2 weeks ago


Singapore beBeeService Full time $40,000 - $70,000

As a Senior/Patient Service Associate, you will play a vital role in ensuring the smooth operation of our admission centres. You will be responsible for delivering exceptional customer service to patients and their families, managing patient registration, answering admission enquiries, scheduling appointments, processing payments, and providing financial counselling.

Key Responsibilities:
  • Manage patient registration and maintain accurate records
  • Answer admission enquiries and provide information on hospital services
  • Schedule appointments and manage appointment schedules
  • Process payments and handle financial transactions
  • Provide financial counselling and assist with payment arrangements

Requirements:

  • A good understanding of GCE 'O' / 'N' Level and at least 1 year of frontline customer service experience is required
  • Excellent interpersonal skills, attention to detail and customer orientation are essential
  • Experience with SAP system will be advantageous
  • Able to work staggered hours between 6.30am and 6.30pm on weekdays


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