
Admission Centre Team Lead
4 days ago
You will lead a team to deliver exceptional customer service, ensuring seamless operation of the admission centres.
Main Responsibilities:- Lead a team in delivering professional customer service for smooth centre operations.
- Manage staff scheduling, coaching, and training to enhance team performance.
- Support process improvement initiatives and handle service feedback, operational issues, and coverage support when needed.
A minimum of Diploma in any field with 2 years of frontline customer service experience or GCE 'O' / 'N' Level with 7 years of similar experience is required.
Candidates should possess excellent interpersonal skills, attention to detail, and be customer-oriented. Experience with SAP system is advantageous.
The successful candidate must be able to work flexible hours between 6:30 am and 6:30 pm on weekdays.
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Admission Centre Team Lead
2 weeks ago
Singapore beBeeCustomerService Full time $64,000 - $86,000As a seasoned customer service professional, you will lead a team to deliver exceptional experiences in our admission centres.ResponsibilitiesOversee the delivery of high-quality customer service in our admission facilitiesManage staff scheduling and provide coaching and training to team membersPromote process improvements and implement operational...
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Admission Centre Lead
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Manager, Student Services Centre and Admissions
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Singapore Nanyang Technological University Full time $90,000 - $120,000 per yearABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)The National Institute of Education (NIE), Singapore, is Singapore's national teacher education institute, and we are proud to be an integral part of the nation's education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development...
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Executive, Admissions
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