Admission Centre Lead

2 days ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Summary

As a Patient Service Associate Executive, Pre-Operative, you will be responsible for leading a team to deliver exceptional customer service and ensure seamless operation of admission centres.

Your primary goal will be to manage staff rostering, coach and train team members, and support process improvement initiatives.

Key Responsibilities
  • Lead a team to deliver professional customer service
  • Manage staff rostering and provide coaching/training to team members
  • Support process improvement initiatives
  • Handle service feedback and resolve operational issues
Requirements

To succeed in this role, you will need:

  • A diploma in any discipline with 2 years of frontline customer service experience or GCE 'O' / 'N' Level with 7 years of frontline customer service experience
  • Excellent interpersonal skills and attention to detail
  • Experience with SAP system (advantageous)
  • Ability to work staggered hours between 6.30am and 6.30pm on weekdays
About the Role

This is an exciting opportunity to join our organisation and contribute to delivering exceptional patient care.

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