Admissions Executive

1 day ago

Singapore ULCSG PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities

Lead Management & Conversion

· Follow up on all leads provided by the marketing team and other channels

· Contact parents via phone, WhatsApp, WeChat, and in-person consultations to introduce our courses and teaching advantages

· Schedule student assessments, trial lessons, and campus tours

· Manage the entire admissions process from first contact to confirmed enrolment

Channel Development & Student Recruitment

· Actively develop personal and team recruitment channels (parent groups, school area promotions, partner organisations, etc.)

· Collaborate with the marketing team to implement partnership activities and lead generation campaigns

· Gather market feedback and parent needs to help refine recruitment strategies

Event Support

· Assist the marketing team in executing offline events (Open Houses, Education Fairs, Parent Seminars)

· Handle lead registration, parent enquiries, and on-site conversions during events

· Conduct timely follow-up with potential leads post-event to maximise conversions

Data & Reporting

· Maintain accurate and up-to-date lead information in the CRM system

· Provide weekly and monthly reports on conversion rates, client feedback, and channel performance

· Analyse admissions data and recommend improvements for higher efficiency

Requirements

· Minimum 1 year of experience in admissions, course consultancy, customer service, or related roles (education industry preferred)

· Bilingual: Fluent in both English and Chinese (spoken & written) to communicate effectively with parents from diverse backgrounds

· Excellent communication, presentation, and persuasion skills, with a friendly and approachable personality

· Self-motivated, responsible, and able to work independently in a target-driven environment

· Prior experience in tuition centres, enrichment schools, or international school admissions is a plus

· Willingness to work occasional evenings and weekends for events and parent activities

What We Offer

· Competitive salary and performance-based incentives

· Comprehensive training (product knowledge, admissions skills, CRM operations)

· Career progression path: Admissions Executive → Senior Admissions Executive → Admissions Manager

· Collaborative work environment with close interaction with the marketing and academic teams

· Opportunity to be part of a fast-growing education brand and gain valuable industry experience

Tell employers what skills you have

Product Knowledge
CRM
Lead Generation
Microsoft Excel
Teaching
ERP
Tuition
Channel
Routing
Approachable
Windows
Customer Service
Able To Work Independently
MIS

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