Experienced Guest Experience Professional Wanted

1 week ago


Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

At Resorts World at Sentosa PTE. LTD., we are seeking a seasoned Guest Experience Host to join our team. As an ideal candidate, you will possess excellent communication skills and be proficient in Microsoft Office applications.

Key Responsibilities:
  • Provide exceptional membership services to loyalty programme members, including creating new accounts and keeping them updated on benefits and privileges.
  • Collaborate with the planning and sales team to promote membership programmes and campaigns.
  • Serve as a one-stop host to identify and engage high-value customers, developing key account relations and providing personalized services.
  • Analyze guest feedback and contribute to the planning of members-only promotions and events.

Salary: SGD 40,000 - 60,000 per annum

Requirements:
  • Degree or Diploma in business, marketing, or hospitality.
  • Good communication skills, preferably with relevant experience in business development, sales, customer service, or loyalty programme marketing from the hospitality industry.
  • Proficient in English and Mandarin speaking guests.
  • Excellent knowledge of Microsoft Office applications, including Windows, Excel, Word, and PowerPoint.
What We Offer:
  • A competitive salary package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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