Patient Experience Coordinator
3 days ago
As a valued member of our team, you will be responsible for greeting and registering patients with a high level of customer service. This role requires excellent communication skills to effectively communicate with patients and provide timely resolution to their concerns. Additionally, you will schedule patient appointments, coordinate specialists' consultation referrals, handle payments, and manage patient records.
Key Responsibilities
- Manage patient check-in and registration process
- Coordinate scheduling of patient appointments
- Communicate effectively with patients and healthcare professionals
- Handle patient inquiries and resolve concerns in a courteous manner
Required Skills and Qualifications
To succeed in this role, you must possess good communication skills, be able to start as early as 6:30am, and have the ability to multitask. You should also have strong interpersonal skills to effectively interact with patients and colleagues. In addition, you should be able to work in a fast-paced environment and prioritize tasks to meet deadlines.
Benefits
This is a great opportunity to join a dynamic team and contribute to the delivery of quality patient care. As a Receptionist, you will play a vital role in providing an exceptional patient experience and supporting the smooth operation of our healthcare clinic. We offer a competitive salary package and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity. It is best suited for someone working at Health monitoring station based on roster involved in taking height / weight and blood pressure for patients at Health monitoring station, also the role is going to require that you manage and Coordinate Referrals, able to stay organized and deliver time sensitive Results.
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