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Patient Experience Coordinator
2 weeks ago
We are seeking a skilled and dedicated individual to fill the role of Patient Experience Coordinator. As a Patient Experience Coordinator, you will play a vital role in delivering exceptional patient experiences during the registration process.
Your primary responsibility will be to schedule appointments efficiently and effectively, minimizing wait times and maximizing productivity. You will also be responsible for managing billing processes with precision, ensuring accuracy and attention to detail.
Main Responsibilities:
- Customer Service Excellence: Deliver outstanding support to patients and their families, ensuring a positive experience throughout their visit.
- Appointment Management: Schedule appointments promptly and accurately, utilizing your strong organizational skills to minimize delays.
- Billing Oversight: Manage billing processes meticulously, ensuring accuracy and attention to detail to maintain high standards of service quality.
Required Skills and Qualifications:
- Minimum Qualifications: GCE N/O Level, Nitec, Diploma, or equivalent.
- Customer Service Skills: Proven ability to deliver exceptional customer service in a fast-paced environment.
- Communication Skills: Effective communication and interpersonal skills, with the ability to work collaboratively with patients, families, and healthcare professionals.
Benefits of Working with Us:
We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Patient Experience Coordinator, you will have the opportunity to work with a talented team of healthcare professionals who share your passion for delivering exceptional patient care.
About Us:
We are a leading provider of healthcare services, committed to delivering high-quality patient care and excellent customer service. Our team is dedicated to providing a safe, supportive, and inclusive work environment that promotes teamwork, respect, and open communication.
