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Patient Experience Coordinator

2 weeks ago

Singapore beBeeCustomer Full time $30,000
Job Summary:

The Patient Service Associate plays a vital role in providing exceptional customer experience to patients and their families.

  • Registers patients, schedules appointments, and coordinates referrals to specialists
  • Handles billing, payments, and inquiries with precision and care

Key Qualifications:
• Customer service or administrative background preferred
• Early morning shift start (6:30 am) is mandatory
• Must be willing to undergo pre-employment medical screening and vaccinations

Additional Responsibilities include assisting the Health Monitoring Station by taking patient height, weight, and blood pressure readings. This position requires strong communication skills, health promotion knowledge, and healthcare industry expertise.

Essential Skills:
  • Excellent interpersonal and communication skills
  • Health promotion and education
  • Healthcare industry awareness
  • Referral coordination and management
  • Customer experience management
  • Quality improvement and enhancement