Application Support Specialist
1 day ago
Job Title: Application Support Specialist
About FLINTEX CONSULTING PTE. LTD.
We are a dynamic and innovative consulting firm dedicated to delivering exceptional IT services to our clients.
Salary Estimate: SGD $80,000 - $100,000 per annum
Job Description:
Overview
The Application Support Specialist will be responsible for providing first-level support to users regarding core applications, participating in knowledge transfer, and ensuring proper documentation of incidents and service requests.
Key Responsibilities
- Act as the primary point of contact for user support queries regarding core applications.
- Participate in the knowledge transfer process to ensure seamless handover of tasks.
- Ensure accurate and timely documentation of incidents and service requests.
- Provide regular statistical reports on support cases and incidents.
- Collaborate with other IT teams on projects.
Requirements
To succeed in this role, you should have excellent communication skills, be able to work independently, and possess a strong understanding of application architecture and support.
Skills and Qualifications
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively as part of a team.
- Knowledge of application architecture and support.
Benefits
We offer a competitive salary package, opportunities for professional growth, and a dynamic work environment.
Contact Information
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