Application Support Specialist

1 day ago


Singapore FLINTEX CONSULTING PTE. LTD. Full time

Job Title: Application Support Specialist

About FLINTEX CONSULTING PTE. LTD.

We are a dynamic and innovative consulting firm dedicated to delivering exceptional IT services to our clients.

Salary Estimate: SGD $80,000 - $100,000 per annum

Job Description:

Overview

The Application Support Specialist will be responsible for providing first-level support to users regarding core applications, participating in knowledge transfer, and ensuring proper documentation of incidents and service requests.

Key Responsibilities

  • Act as the primary point of contact for user support queries regarding core applications.
  • Participate in the knowledge transfer process to ensure seamless handover of tasks.
  • Ensure accurate and timely documentation of incidents and service requests.
  • Provide regular statistical reports on support cases and incidents.
  • Collaborate with other IT teams on projects.

Requirements

To succeed in this role, you should have excellent communication skills, be able to work independently, and possess a strong understanding of application architecture and support.

Skills and Qualifications

  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Knowledge of application architecture and support.

Benefits

We offer a competitive salary package, opportunities for professional growth, and a dynamic work environment.

Contact Information



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