Global Operations Director for Strategic Accounts
16 hours ago
Company Overview:
Crane Worldwide Logistics is a leading provider of logistics and supply chain solutions, seeking a highly skilled Global Operations Director for Strategic Accounts to join our team.
Job Description:
The successful candidate will be responsible for overseeing the day-to-day operations of strategic accounts, ensuring seamless delivery of services and driving business growth.
About the Role:
- Build and maintain strong relationships with vendors to drive account growth and retention strategies.
- Coordinate support services globally, demonstrating ability to manage diverse teams and deliver results on a global scale.
- Conduct regular internal and external business reviews with team members in all regions and with Executive Sponsors.
- Work closely with internal company resources to achieve business goals, maintain client satisfaction, and ensure that company speciality services support client needs while achieving acceptable margins.
- Provide strategic direction, support, and coaching to team members, evaluating their performance and overseeing employee relations issues.
- Manage a highly skilled team of employees, ensuring they have the necessary tools and resources to excel in their roles.
- Engage in all strategic RFQ opportunities, driving business growth and development.
- Ensure timely and thorough administration of ISO Compliant corrective processes from defect awareness to corrective action implementation and completion.
- This role will involve 50% client-facing activities, requiring excellent communication and interpersonal skills.
Financial:
- Evaluate and ensure that processes and performance are consistent, enabling the company to scale and grow effectively.
- Manage costs and revenue to ensure assigned account(s) achieve Earnings before Interest, Depreciation, Taxes, and Amortization (EBIDTA) targets.
- Ensure global compliance with collections process to invoice customers correctly and collect payments on time.
- Maintain accounts receivable (AR) below a specific percentage per the company's goals.
What We Offer:
A competitive salary range of $120,000 - $180,000 per year, based on experience and qualifications.
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