Client Service Professional

2 weeks ago


Singapore beBeeContact Full time $2,500 - $4,500

Job Opportunity:

">

This role is for a Customer Service Representative who will be responsible for providing exceptional customer service to clients via the customer service hotline and other contact modes.

">

Key Responsibilities:

">
  • ">
  • Register bookings for DHL Express services and offer alternatives to customers.">
  • Respond to customer queries by providing accurate information consistently in areas such as custom requirements, transit times and prices.">
  • Enhance the service experience by exercising professionalism and empathy when dealing with each customer's varying needs.">
  • Liaise internally with the Operations Department and other departments to resolve customer issues and queries quickly and efficiently.">
  • Highlight areas for improvement with suggested solutions to enhance DHL's procedures, technology and service, positively impacting the customer's experience with DHL.">
">

Required Skills and Qualifications:

">
  • ">
  • A minimum of 2 years of relevant experience in a call centre environment or telesales environment in a service industry.">
  • A team player with a positive attitude.">
  • Excellent interpersonal and PC skills with strong proficiency in English.">
  • Result-oriented, able to multi-task and committed to service excellence.">
  • Possess a GCE 'O' level or equivalent qualification.">
">

Benefits:

">
  • ">
  • A full-time position with opportunities for professional growth and development.">
  • The chance to work in a dynamic and fast-paced environment.">
  • A competitive salary and benefits package.">
">

Seniority Level: Entry-level. Employment type: Full-time. Job function: Other. Industries: Transportation, Logistics, Supply Chain and Storage. Language Code: en



  • Singapore beBeeClient Full time

    Job Title: Client Services Professional \ As a Client Services Professional, you will play a key role in managing client relationships and ensuring seamless service delivery. Your primary responsibility will be to handle client accounts, provide timely support, and coordinate with internal teams to drive project execution. \


  • Singapore beBeeClient Full time $30,000 - $60,000

    Job Title: Client Services Professional\As a Client Services Professional, you will play a key role in managing client relationships and ensuring seamless service delivery. Your primary responsibility will be to handle client accounts, provide timely support, and coordinate with internal teams to drive project execution.\


  • Singapore BIPO Service Shanghai Limited Full time

    **JOB DESCRIPTION** **Role**:Client Services Executive **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** - Oversee and perform full spectrum of payroll process to ensure accurate, timely and compliant delivery for clients - Ensure accuracy prior to processing of payroll, by conducting quality assurance within...


  • Singapore Moody's Investors Service Full time

    **Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...


  • Singapore beBeeRisk Full time $40,000 - $60,000

    Job Title:Client Service ProfessionalThe ideal candidate will be responsible for managing the operational risks within a financial institution's branch, ensuring that controls are in place to mitigate potential issues. Key responsibilities include resolving client complaints and feedback, managing service expectations, and directing clients to utilize...


  • Singapore beBeeExperience Full time $60,000 - $90,000

    Customer Experience ManagerWe are seeking an experienced and dedicated Customer Experience Manager to lead our front-of-house team and ensure a premium, client-centered experience. The ideal candidate will oversee the daily operations of the reception and client service team, handle client concerns, optimize appointment scheduling, and maintain high...


  • Singapore beBeeService Full time $40,000 - $60,000

    Client Service Associate Job DescriptionWe are seeking a talented professional to join our team as a Client Service Associate. This role will be based onsite in Singapore and involves working closely with the client services team to provide exceptional customer service.Mentor and support the client services team to deliver world-class services and ensure...


  • Singapore beBeeClient Full time $80,000 - $120,000

    Job OverviewAs a Client Service Manager, you will be responsible for providing exceptional client service to our Premier Corporate clients. This includes being the primary point of contact for all client inquiries and resolving any discrepancies or transaction errors in a timely and professional manner.


  • Singapore beBee Client Full time $120,000 - $150,000

    Job OverviewInnovid is a leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure and optimize ad-supported experiences that people love. With a focus on innovation, intelligence and independence, it leads the industry in providing transparent scalable solutions for CTV digital linear and social channels.This...


  • Singapore beBeeRelationship Full time

    Assistant Relationship Manager As a developing professional, this role focuses on providing sales and relationship management support to a team of relationship managers. Key responsibilities include delivering wealth management services, managing client transactions, and taking ownership of client investigations. Key Responsibilities: Deliver wealth...