Senior Vice President, Business Unit Specialist, Group Retail

6 days ago


Singapur, Singapore United Overseas Bank Full time
About United Overseas Bank

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through a range of products and services, including deposit, insurance, secured and unsecured loans, investment, and wealth advisory services.

Job Responsibilities

As a Senior Vice President, Business Unit Specialist, Group Retail, you will be responsible for:

  1. Product design, customer journey, and target operating model
  2. Requirements analysis and elicitation
  3. Testing and scope management

Key responsibilities include conducting customer research, designing products, and documenting customer journeys. You will also work closely with business stakeholders to elicit and document business requirements, analyze and document 'to be' business processes, and provide input to functional business analysts to create functional and non-functional requirements.

Job Requirements

To be successful in this role, you will need:

  • At least 12 years of working experience in the banking industry
  • Good technical knowledge in credit cards, payments, unsecured lending, and loyalty domain
  • Proficient in MS Office applications (Powerpoint & Excel)


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