Customer Service Team Lead

**Customer Service Team Lead** **Responsibilities** **Customer Service & Operations Management** - Lead and manage end-to-end order processing to ensure timely and accurate delivery. - Handle customer enquiries, complaints, and escalations with professionalism. - Monitor delivery progress, backorders, and customer updates. - Review and approve claims,...

Job Title: Customer Service Team LeadA successful and experienced Team Lead is required to oversee a team of customer service officers in our contact centre. The ideal candidate will be responsible for ensuring smooth daily operations, driving team performance, and maintaining exceptional customer satisfaction.Key Responsibilities:Team Management &...

**DUTIES**: 1. Support all customer service initiatives 2. To perform and lead customer service executives in daily processes, Order management, Quotation generation and management 3. Provide top-notch Account and Order Management for both In-house and VRM orders, including Rebate calculation/preparation, warranty administration, TAT/OTD monitoring and...

Job Description: We are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of our call centre, ensuring smooth and efficient service delivery to our guests. The ideal candidate will have a proven track record in leading teams and driving...

Job Description:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of our call centre, ensuring smooth and efficient service delivery to our guests.The ideal candidate will have a proven track record in leading teams and driving results in...

Job Description: We are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of our call centre, ensuring smooth and efficient service delivery to our guests. The ideal candidate will have a proven track record in leading teams and driving...

Roles & ResponsibilitiesJob Title: Team Lead – Customer Service (Contact Center)Salary: UP TO $4,500.00Working Hours; 40 hours per week Location: Singapore, Raffles City TowerContract: 1 year Job OverviewWe are seeking a motivated and experienced Team Lead to oversee a team of Customer Service Officers (CSOs) in our Contact Center. The Team Lead will be...

Job Title: Customer Service Team LeadJob Description:We are seeking a skilled and experienced Customer Service Team Lead to join our team. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.Responsibilities:Escalation Management: Manage escalations from various departments, ensuring...

Job Overview:We are seeking a seasoned leader to head our Customer Service team.The ideal candidate will possess excellent people management skills, with the ability to develop and coach team members in meeting individual and team service standards.About This Role:This is an exciting opportunity for a motivated and customer-centric individual to take on a...

Job Title: Customer Service Team Lead Description: This role involves overseeing the customer service team and ensuring that all interactions with customers are handled efficiently and effectively. Responsibilities: Team Management: Supervise a team of customer service representatives, providing guidance and support to ensure they meet their...