Outbound Call Representative
1 week ago
We are seeking an experienced Outbound Call Officer to join our team in Singapore. As an integral part of our operations, you will be responsible for conducting outbound calls and site visits to ensure timely consent collection.
Key Responsibilities- Conduct outbound calls to selected establishments to participate in digital survey data transmission
- Reach out to respondents to explain survey objectives and procedures
- Interpret survey questions to assist respondents' comprehension
- Compile and record results and data from interview surveys into the system
- Track collection progress and ensure that given KPIs are met based on project timelines
- A minimum of 2 years of experience in administrative and customer service roles
- Prior experience in call center environments is beneficial
- Strong communication skills and ability to work in a fast-paced environment
- Proficiency in MS Office, particularly Excel
We offer a competitive salary of up to $3300 per month, depending on experience, as well as opportunities for professional growth and development.
About UsPERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency dedicated to providing top talent to our clients. We value integrity, professionalism, and customer satisfaction in all aspects of our business.
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