Innovation Solutions Consultant
11 hours ago
About BytePlus
BytePlus is a Business Unit of ByteDance, formed to serve global enterprise customers with our leading technology solutions. Our mission is to inspire creativity and enrich life, and we aim to achieve this by developing innovative products and solutions to shape the future.
Job Description
We are seeking an Enterprise Sales professional in CDN or Cloud to join our team. This role will involve working collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include:
- Client Success
Drive the customer success outcomes of product adoption, customer satisfaction, and overall account health scores. - Onboarding and Support
Manage the onboarding, training, support, and retention for your client portfolio. - Cross-Sell and Upsell
Identify and collaborate with the sales team on cross-sell and upsell opportunities. - Feedback and Roadmap
Provide feedback to the business and product team that helps define our product roadmap.
Requirements
We are looking for a professional with at least 3 years of proven experience in Sales and Business Development in Cloud or CDN. You should have the ability to influence through persuasion, negotiation, and consensus building, as well as an understanding of our client base and the challenges they face.
What We Offer
At BytePlus, we create together and grow together. We are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about inspiring creativity and enriching life, and we hope you are too.
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