
APAC Hospitality Technology Account Growth Specialist
3 days ago
About Canary Technologies, we are changing the game for hotels with modern software powered by hospitality-specific AI platform.
We utilize 20,000+ hoteliers in 90+ countries to equip them with technology they need to work smarter and wow their guests.
Major brands trust us to deliver results.We were named a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
About the Role We're seeking a proactive Customer Success Manager (CSM) to join our APAC-focused team.
In this role, you'll ensure deployments' success, foster long-term client relationships, and expand our presence within Mid-Market and SMB accounts across APAC.As a CSM, you'll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to strategic goals for the region.
ResponsibilitiesProduct Expertise:
Deeply understand our products, both current and future, to communicate their value and impact to clients effectively
Client Onboarding:
Lead all aspects of onboarding process, including collecting requirements, conducting webinars, and completing initial stages
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