Programme and Learning Services Executive

2 weeks ago


Singapore Careers@Gov Full time

About this role

We are seeking an Executive to join our team in Programme and Learning Services. As an Executive in this role, you will be responsible for providing customer service, course administration, and logistics support for courses, assessments, events, and other related activities.

Key Responsibilities

  • Provide customer service, course administration, and logistics support for courses, assessments, events, etc.
  • Attend to phone calls, email, and walk-in enquiries
  • Ensure good overall customer experience, and perform reception duty as and when needed
  • Handle and process course enrolment applications from learners and organisations
  • Assist with admissions, process, and screen applications
  • Assist with room bookings
  • Work with Programme Managers to ensure smooth conduct of the courses assigned
  • Prepare and submit reports such as income and expenditure statements, course performance reports, funding reports, space utilisation, etc.
  • Follow-up on invoices, outstanding payments, refunds, appeals/waivers, etc.
  • Provide necessary learners' support to ensure smooth operation of the day-to-day classes for the programmes assigned
  • Adhere to the CET operational and Continuous Improvement Review (CIR) and Minimum Service Standard Audit requirements
  • Submit enhanced Subsidy Grant Claims for learners on the SSG Training Partners Gateway (TPG) portal
  • Perform other duties as assigned

About You

  • Customer-centric
  • Able to multi-task
  • Problem-solving skills
  • Proactive, self-driven
  • Organised and systematic
  • Detail-oriented, meticulous

Requirements

  • Effective communication and interpersonal skills
  • Proficient in Microsoft Office applications such as Word and Excel
  • Good writing skills
  • At least 1 year of working experience in training administration
  • Preferred: Relevant experience in CET Centre

What We Offer

Careers@Gov offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



  • Singapore FEI YUE COMMUNITY SERVICES Full time

    About This RoleAt Fei Yue Community Services, we aim to foster intergenerational bonding through our Intergenerational Learning Programme (ILP). As a Programme Executive for Intergenerational Learning, you will play a key role in planning and implementing effective strategies to promote the ILP to seniors.Key ResponsibilitiesDevelop and implement promotional...


  • Singapore Careers@Gov Full time

    Job SummaryWe are seeking a highly skilled Programme and Learning Services Executive to join our team at Careers@Gov. The successful candidate will be responsible for providing administrative support and customer service to learners and organisations for courses under assigned portfolio(s).Key ResponsibilitiesProvide full range of administrative support and...


  • Singapore Careers@Gov Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Executive to join our team at Careers@Gov. As a Senior Executive, Programme & Learning Services, you will be responsible for providing administrative support and customer service to learners and organisations for courses under assigned portfolio(s).Key ResponsibilitiesProvide full range of...


  • Singapore FEI YUE COMMUNITY SERVICES Full time

    Roles & ResponsibilitiesFamily Central, a service by Fei Yue Community Services, was officially appointed by the Council for Third Age (C3A) as programme organiser for the Intergenerational Learning Programme (ILP) with effect from June 2013.The ILP aims to encourage intergenerational bonding by matching youths and seniors in a group learning environment....


  • Singapore Careers@Gov Full time

    Careers@Gov is seeking an experienced Executive Administrator to join our team in Programme and Learning Services. This is a great opportunity to leverage your administrative expertise and contribute to the success of our organization.Job DescriptionThis role will be responsible for providing high-quality administrative support to learners and organizations...

  • Learning Specialist

    3 weeks ago


    Singapore SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED Full time

    Roles & ResponsibilitiesLearning Specialist / Programme Executive, Education VerticalSouth Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation. At...


  • Singapore FEI YUE COMMUNITY SERVICES Full time

    Roles & ResponsibilitiesFamily Central, a service by Fei Yue Community Services, was officially appointed by the Council for Third Age (C3A) as programme organiser for the Intergenerational Learning Programme (ILP) with effect from June 2013.The ILP aims to encourage intergenerational bonding by matching youths and seniors in a group learning environment....


  • Singapore FEI YUE COMMUNITY SERVICES Full time

    Intergenerational Learning Programme CoordinatorFei Yue Community Services is seeking a skilled Programme Coordinator to promote the Intergenerational Learning Programme (ILP) to seniors. The successful candidate will be responsible for planning and implementing effective strategies to recruit senior participants for ILP workshops, processing course...

  • Programme Executive

    3 weeks ago


    Singapore REACH COMMUNITY SERVICES LTD. Full time

    Roles & ResponsibilitiesAt REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.JOIN US and be part of a team who contributes to...


  • Singapore Careers@Gov Full time

    Job DescriptionOverviewCareers@Gov is seeking a highly organized and customer-centric Learning Services Programme Manager to join our team. This role will be responsible for providing administrative support and customer service to learners and organizations for courses under assigned portfolios.Key ResponsibilitiesProvide full range of administrative support...


  • Singapore Imarticus Learning Private Limited Full time

    Empower Your Corporate and Investment Banking Careers with Accelerated Returns11 months Live online + Campus immersion Apply Now About the Executive Programme in Corporate and Investment BankingExplore the dynamic world of corporate and investment banking with this Executive Programme in collaboration with IIM Lucknow. This 11-month programme is tailored...


  • Singapore Careers@Gov Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Programme and Learning Services Administrator to join our team at Careers@Gov. This role involves providing administrative support for our training programmes, ensuring smooth operations, and delivering excellent customer service.About the RoleThe successful candidate will be responsible...


  • Singapore Careers@Gov Full time

    Job SummaryWe are seeking a highly organized and customer-centric individual to join our team as a Programme and Learning Services Coordinator. In this role, you will provide administrative support for our training programmes, ensuring smooth operations and excellent customer experience.Key ResponsibilitiesProvide customer service and support for learners...


  • Singapore Singapore Academy Of Law Full time

    Reporting Structure Report to Programme Director, Certification Programmes Key Responsibilities Course Development and Management: Project manage the development of courses for learning and development programmes for legal industry professionals. Conduct learning needs analysis and support industry engagement to produce course curriculum and courseware....


  • Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Job OverviewThe Programme Experience and Operations Executive will conceptualise and deliver virtual, blended, and classroom learning interventions. This includes developing learning resources, monitoring, and evaluating the impact of learning interventions. The candidate will work with subject matter experts and trainers to shape course content, curriculum,...

  • Programme Executive

    2 months ago


    Singapore Lakeside Family Services Full time

    Roles & ResponsibilitiesAt Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    A young and research intensive, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in engineering, business, science, humanities, arts, social sciences, education and medicine. Ranked among the world's top universities. NTU Entrepreneurship Academy (NTUpreneur) is the focal point of entrepreneurship...


  • Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

    Roles & ResponsibilitiesAbout TOUCH Cyber WellnessTOUCH Cyber Wellness (TCW) is Singapore’s pioneering and leading non-profit agency in advocating cyber wellness and new media literacy for children, teenagers, parents, educators and social work practitioners.Job SummaryWe are seeking a dynamic individual with a passion for empowering youth in cyber...

  • Programme executive

    6 days ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

  • Programme Coordinator

    3 weeks ago


    Singapore REACH COMMUNITY SERVICES LTD. Full time

    Programme ExecutiveAt REACH Community Services Ltd., our core belief is that every senior is valuable and able to live life to their fullest potential. Our mission is to build a community of seniors that improves mutual social cohesion, empowers seniors, and maintains their health and mental wellness.We are seeking a passionate Programme Executive to plan...