Executive, Reservation Management

Job Title: Executive, ReservationAt Ascott International Management Pte Ltd, we are seeking a highly skilled and experienced Executive, Reservation to join our team. As a key member of our operations team, you will be responsible for managing reservation requests, monitoring team performance, and ensuring accurate information is provided to guests.Key...

Job Description Manage reservation requests - Monitor team to ensure that information provided to guests are accurate and update- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay- Resolve escalated guests' concerns and feedback relating to reservation requests- Monitor guest satisfaction...

Job DescriptionAs a key member of our team, you will be responsible for managing reservation requests, ensuring accurate information is provided to guests, and resolving escalated concerns. You will also be responsible for monitoring guest satisfaction levels and feedback for service improvement.Key ResponsibilitiesManage reservation operations, including...

Job DescriptionAs a key member of our team, you will be responsible for managing reservation requests, ensuring accurate information is provided to guests, and resolving escalated concerns. You will also monitor team performance, maintain reservation records, and collaborate with other departments to optimize room inventory and sales.Key...

Job Title: Reservations ExecutiveAt Accor, we are seeking a highly skilled and experienced Reservations Executive to join our team. As a key member of our reservations sales team, you will be responsible for ensuring seamless guest experiences and driving revenue growth through effective sales and marketing strategies.Key Responsibilities:Support the...

Job Summary:We are seeking a highly skilled Reservations Executive to join our team at Fairmont Singapore and Swissôtel The Stamford. As a key member of our reservations sales team, you will be responsible for ensuring seamless guest experiences and driving revenue growth through effective sales and marketing strategies.Key Responsibilities:Support the...

We are looking for a Reservations Executiveto join our team! Key Responsibilities: Handling reservations inquiries via phone, email, and online platforms. Providing information about room availability, rates, and packages to potential guests. Assisting guests in making reservations, modifications, or cancellations. Ensuring accurate and timely...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

About the Role:The Reservations Executive will play a key role in supporting the reservations sales team and operations teams to ensure all key performance indicators (KPIs) are met and maintained. This includes conversion rates, abandoned call rates, and quality assurance.Key Responsibilities:Support the reservations sales team and operations teams to...

Unlock Your Potential as a Rooms Reservations ExecutiveWe are seeking a highly skilled and motivated individual to join our team at Shangri-La Singapore as a Rooms Reservations Executive. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key...

Position OverviewThe Assistant Manager, Capella Connects, is responsible for providing exceptional customer service to guests throughout the reservation process. Working closely with the Manager, Capella Connects, and the Front Desk team, this role aims to meet departmental standards, service level, and revenue goals.A. Manage Room InventoryMaximize...

Role OverviewWe are seeking a highly skilled Sales Executive to join our dynamic Central Reservations team at Far East Hospitality. As a key member of our team, you will be responsible for managing reservations for 18 hotels and 8 Serviced Residences.Key ResponsibilitiesTimely and accurately handle reservations received via all channels in accordance with...

Key ResponsibilitiesAs a member of Far East Hospitality's dynamic Central Reservations team, you will be responsible for managing reservations for 18 hotels and 8 Serviced Residences.Timely and accurately handle reservations received via all channels according to SOPsLiaise with bookers and hotels/sales to ensure a smooth pre-arrival experienceMaintain...

Job Title: Reservation SupervisorAccor is seeking a highly skilled and experienced Reservation Supervisor to join our team. As a key member of our Reservations Department, you will be responsible for managing and leading the daily operations of the team, ensuring seamless guest experiences, and driving revenue growth.Key Responsibilities:Manage and lead the...

Job SummaryThe Assistant Manager, Reservations at Capella Hotels and Resorts is responsible for providing exceptional customer service to guests throughout the reservation process. This role works closely with the Front Desk team to meet departmental standards, service level, and revenue goals.Key ResponsibilitiesA. Room Inventory ManagementMaximize...

Position OverviewThe Assistant Manager, Reservations and Operations at Capella Hotels and Resorts provides exceptional customer service throughout the reservation process. Working closely with the Manager, Capella Connects, and the Front Desk team, this role ensures departmental standards, service levels, and revenue goals are met.A. Room Inventory...

About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we're seeking a talented individual to join our team as a Dining Reservations Executive.About the RoleThe...

We are looking for someone who: Has a passion for customer sales Preferably has experience working in reservation and with relevant hospitality background Loves interacting with guests Has strong interpersonal skills and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit...

Job DescriptionAs a Reservation Agent at AccorHotel, you will be responsible for handling all room reservation enquiries to the required standard, maintaining accurate and complete records of all reservations, and taking every opportunity to maximize revenue potential for the hotel through upselling and increasing length of stay.Key ResponsibilitiesMaximize...