Sales Executive

2 months ago


Singapur, Singapore Far East Organization Full time

Role Overview

We are seeking a highly skilled Sales Executive to join our dynamic Central Reservations team at Far East Hospitality. As a key member of our team, you will be responsible for managing reservations for 18 hotels and 8 Serviced Residences.

Key Responsibilities

  • Timely and accurately handle reservations received via all channels in accordance with Standard Operating Procedures (SOPs)
  • Liaise with bookers and hotels/sales to ensure a smooth pre-arrival experience for our guests
  • Maintain up-to-date information on all promotions and hotel information to provide exceptional customer service
  • Maximize opportunities through upselling techniques to drive revenue growth
  • Ensure proper filing and recording of all correspondences to maintain a high level of organization
  • Comply with departmental policies and procedures to ensure a safe and efficient work environment
  • Support management as required to achieve team goals and objectives

Requirements

  • Minimum Diploma in any field
  • Knowledge of Property Management Systems is an advantage
  • Proficiency in MS Office, email systems, and reservations systems is a plus
  • Display a high level of customer service and communication skills
  • Possess strong administration skills and ability to work independently as well as in a team
  • Able to adapt to a fast-paced environment and work shifts, including weekends and public holidays


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