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Customer Service Coordinator

1 week ago

Singapore Pacific International Lines Full time
Connecting Customers Globally

Pacific International Lines (PIL) is a leading global carrier with a strong focus on sustainability and innovation. As a Customer Service Executive, you will play a crucial role in driving our company's mission forward.

We are seeking an experienced professional to join our dynamic team of maritime experts. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers, ensuring their queries are addressed promptly and effectively.

  • Ensure timely resolution of customer inquiries and concerns
  • Monitor and evaluate customer interactions to maintain high levels of satisfaction
  • Collaborate with internal stakeholders to deliver seamless services

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services. We strive to meet the needs of our customers by providing value-adding services delivered on innovative technological platforms.

PIL is committed to creating an inclusive environment for all employees. We celebrate diversity and welcome individuals who share our passion for driving connectivity and achieving Net Zero by 2050.