Customer Service and Operations Coordinator

Roles & ResponsibilitiesJob Description:Coordinate with Operations to meet customer needs. Ensure all necessary documents are prepared for inbound and outbound operations. Identify and resolve customer issues with solutions. Track operations and customer requests for month-end invoicing. Plan and manage event logistics including venue setup,...

**Ministry of Culture, Community and Youth (MCCY)**We are seeking a highly skilled and experienced professional to join our team as a Customer Service Operations Manager. This role is responsible for overseeing the call centre management, deploying ground ambassadors, and customer service operations to support the Culture Pass Unit.Key...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

**Overview**We are seeking a highly motivated and organized individual to join our team as a Retail Experience & Operations Executive. In this role, you will be responsible for driving store performance and achieving sales targets by overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and...

The Ministry of Culture, Community, and Youth (MCCY) seeks a Senior Operations Coordinator to oversee the management of call centres, ground ambassadors, and customer service operations.This role requires the development and implementation of standard operating procedures, call centre and response protocols, quality assurance measures, and training materials...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

Roles & ResponsibilitiesSalling Search is recruiting for an experienced Customer Service Operations (Airfreight) for a reputable and established shipping company in Singapore.ResponsibilitiesServe as the main contact for customer inquiries and shipments, ensuring prompt issue resolution and satisfaction. Manage airfreight and oceanfreight logistics,...

About the RoleWe are looking for a highly skilled Customer Service Coordinator to join our team. In this role, you will be responsible for coordinating customer interactions and ensuring timely completion of projects.Main Responsibilities:Facilitate status meetings with all departments and shopsUpdate daily reports on project statusCoordinate with customers...

What The Role Is The Culture Pass Unit is a newly established inter-disciplinary department within the Ministry of Culture, Community, and Youth (MCCY). This department is tasked with leading a groundbreaking national initiative aimed at fostering cultural engagement and participation among a targeted demographic within our community. The goal of this...

Roles & ResponsibilitiesJob Responsibilities* Responsible to update customers on shipment status and addressing customers' enquiries on shipment movement and arrangement.* Liaise with customers to obtain necessary information for shipping documentation generation.* Enter shipment data in freight management software system.* To coordinate closely with other...

This IT support group is seeking a Customer Service Coordinator to manage customer service coordination and order fulfillment for various businesses within the local Singapore market.Key Responsibilities:Handle order fulfillment and processing orders from local customers.Liaise with 3PL warehouse to ensure timeliness of deliveries and fulfill based on...

Company OverviewS.F. Express (Singapore) Pte Ltd is a renowned logistics company that provides comprehensive transportation solutions to businesses globally.Job SummaryWe are looking for a skilled Logistics Operations Assistant to support our team in managing freight operations. The ideal candidate will have experience in updating standard operating...

Roles & ResponsibilitiesThe Service cum Sales Coordinator assists in supporting the technical team in liaising, managing and acquiring of sales through his/her generation and follow-up of leads. Through his engagement with customer enquiries and feedback and the preparation and collation of data, he analyses customer behaviour to support client acquisition...

Roles & ResponsibilitiesThe Service cum Sales Coordinator assists in supporting the technical team in liaising, managing and acquiring of sales through his/her generation and follow-up of leads. Through his engagement with customer enquiries and feedback and the preparation and collation of data, he analyses customer behaviour to support client acquisition...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesLuxury retail industry Monday to Friday, 10am to 7pm Location: East area Training will be providedJob Description:Responsible for managing weekly online orders and enhancing overall online operations. Assist in improving customer relationship management (CRM) support and e-commerce accounts. Contribute to maintaining and growing...

Roles & ResponsibilitiesResponsibilities:Helps the sales team to achieve their targets Responsible for customer care and sales support for the assigned markets. Perform daily tasks such as respectively quotations, orders etc. Control margins and controlling the sales performance of the dedicated accounts Administration and update of all databases and the...

Job Title: Customer Service Officer /CoordinatorIndustry: Manufacturing /ProductionSalary: SGD 2800 -3300Location: Central,SingaporeAboutCompany:Our client offers high-quality kitchenappliances and water heaters. They emphasize innovation,efficiency, and sustainability in their offerings, catering to awide variety of customer needs. The company also provides...

Job Title: Customer Service Officer /CoordinatorIndustry: Manufacturing /ProductionSalary: SGD 2800 -3300Location: Central,SingaporeAboutCompany:Our client offers high-quality kitchenappliances and water heaters. They emphasize innovation,efficiency, and sustainability in their offerings, catering to awide variety of customer needs. The company also provides...