Customer Service Ambassador for HUA LANGUAGE CENTRE PTE LTD

19 hours ago


Singapore HUA LANGUAGE CENTRE PTE LTD Full time
Job Summary

At HUA LANGUAGE CENTRE PTE LTD, we seek a highly skilled Customer Service Officer to join our team. As a key member of our administrative staff, you will play a vital role in ensuring seamless interactions between our clients, teachers, and staff.

Key Responsibilities
  • Act as the primary point of contact for new and existing clients, providing prompt and courteous assistance with their queries.
  • Facilitate the registration process for our students, ensuring all necessary documents are in order.
  • Maintain accurate and up-to-date records of course and student data, as well as statistics reports for the branch.
  • Liaise with Chinese teachers and parents to address any administrative matters that may arise.

Requirements and Qualifications
  • Fluency in both Mandarin and English is essential, with the ability to communicate effectively with teachers from China.
  • Strong PC skills, particularly in Microsoft Office, are required.
  • A minimum of 2 years of relevant working experience is necessary, with a proven track record of excellent interpersonal and communication skills.
Preferred Skills
  • Microsoft Office
  • Microsoft Excel
  • Interpersonal Skills
  • Administration
  • Data Entry

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