Customer Service and Administrative Supervisor
3 weeks ago
The Customer Service and Administrative Supervisor is a key position at MY BRIGHT EDUCATION CENTRE PTE. LTD. that plays a vital role in maintaining the day-to-day operations of the centre. This role is responsible for ensuring excellent service to our students and their parents, while managing administrative tasks that support the organization.
Key Responsibilities:
- Serve as the main point of contact for parents and students, delivering exceptional customer service.
- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.
- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.
- Collaborate with the team to streamline workflows and improve overall service quality.
- Support the centre's operations by ensuring all processes run smoothly and efficiently.
- Maintain communication in both English and Chinese for parents and team members.
Job Requirements:
- Proven experience in customer service and administrative roles.
- Excellent communication, organizational, and multitasking skills.
- Patience, empathy, and a passion for working with children.
- Strong interest in education, with a preference for candidates with related knowledge or experience.
- Ability to speak and write fluently in both English and Chinese.
- A collaborative team player with a positive attitude and willingness to help others.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement in the education sector.
- Free Chinese language tutoring for your children.
- An engaging and supportive work environment with friendly colleagues.
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Singapore MY BRIGHT EDUCATION CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service and Administrative SupervisorLocation: TampinesAbout Us:We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment....
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