
Security Operations Manager
5 days ago
Job Overview:
We are seeking a highly skilled and experienced Security Executive to lead our daily security operations. The successful candidate will be responsible for overseeing the implementation of security protocols, maintaining a safe environment for guests and staff, and ensuring compliance with regulatory requirements.
Key Responsibilities:
- Supervise a team of security personnel to ensure effective task execution
- Plan duty rosters, conduct daily pre-shift briefings, and document briefings for accountability
- Lead and coordinate daily operations, including shift scheduling and task assignments
- Perform static post duties or roving patrols during officer shortfalls
- Respond to security incidents, document findings, and escalate to the Security Manager as required
- Demonstrate competence in managing incidents effectively, assuming leadership in the absence of the Security Manager or Head of Security
- Assist in executing emergency/evacuation plans and liaise with relevant authorities when necessary
- Prepare incident reports and compile daily/monthly security reports
Required Skills and Qualifications:
- Minimum Diploma in Security Management or a related field, GCE 'O' Level, NITEC, or equivalent, with proficiency in literacy and communication
- Minimum 2–3 years in the security industry, preferably as a Security Officer or Senior Security Officer, or 3–5 years with supervisory or operational coordination experience in commercial, hospitality, or high-end venues
- Valid Security Officer Licence issued by the Police Licensing and Regulatory Department (PLRD)
- Ability to handle physical demands to conduct patrols, supervise operations, and respond to incidents
- Pass PLRD security screening, including checks for criminal records, bankruptcy, or affiliations with prohibited organisations
Additional Preferred Qualifications:
- Certifications such as WSQ Advanced Certificate in Security Supervision or first aid training
- Knowledge of Singapore's security regulations and emergency response protocols
- Experience in hospitality settings, balancing security with guest experience
- Strong leadership and decision-making skills, with the ability to act independently during incidents
- Proficiency in operating security systems (e.g., CCTV, access controls, alarms) and writing reports
- Effective communication and training skills to guide and develop security personnel
- Knowledge of WSQ security modules (e.g., Handle Security Incidents and Services) and compliance with Singapore's security licensing standards
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