Security Operations Manager

2 weeks ago

Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

The Security Operations Manager (SOM) is responsible for managing and developing the on-site security team. The SOM will lead the security team through daily operations and all incident escalations. The SOM partners and supports site-based global security leadership to ensure all identified client security needs are addressed.

**Roles and Responsibilities**:

- Accountable for managing site security operations team, ensuring all global security policies and procedures and other relevant documentation is adhered to.
- Lead vendor security team response for crisis management events on site.
- Responsible for ensuring that all vendor security staff are trained and knowledgeable to standards when on post.
- Provide the customer with reports, briefings and other requested information on a frequent or on ad hoc basis.
- Responsible and accountable for ensuring that the security vendor team have the tools and equipment necessary to carry out their prescribed duties.
- Accountable for implementing and ensuring robust post and shift handover procedures.
- Comply with the site standardised guarding models.
- Ensure an effective communications plan is implemented and documented throughout all levels of the security team.
- Ensure that supervisory visits to assigned posts are occurring on a daily basis and are documented accordingly.
- Accountable and responsible for ensuring that all security vendor staff maintain confidentiality management and privacy standards in accordance with relevant legislation.
- Manage and direct an effective SOS team on site.
- Interviews, selects, and manages the training of new SOC employees. Routinely measures and assesses the proficiency and effectiveness of the SOC team.

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