Hotel Operations Coordinator

3 days ago


Singapore HOTEL GRAND PACIFIC Full time
Hotel Grand Pacific Job Opportunity

We are seeking a highly skilled and experienced Guest Services Executive to join our team at Hotel Grand Pacific.

Key Responsibilities:
  • Provide exceptional guest service and ensure a smooth check-in and check-out experience
  • Coordinate front office activities to optimize operational efficiency and guest satisfaction
  • Maintain accurate room status information and respond promptly to guest requests
  • Monitor and address guest feedback to ensure continuous service improvement
  • Offer personalized recommendations and information on hotel amenities and services
  • Resolve guest concerns and complaints in a professional and timely manner
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong team player with a customer-focused mindset
  • Flexibility to work rotating shifts, weekends, and public holidays

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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