
Restaurant Team Leader
4 days ago
Restaurant Team Leader
We are seeking a highly skilled Restaurant Team Leader to join our dynamic team. As a key member of the restaurant team, you will play a vital role in delivering exceptional guest experiences by providing top-notch service, maintaining impeccable cleanliness standards, and adhering to established protocols.
About the Role:
- Ensure seamless interactions with guests to guarantee their satisfaction and loyalty.
- Stay up-to-date with our restaurant concept and company policies to offer unparalleled service excellence.
- Foster meaningful connections with guests as they make dining decisions.
- Efficiently serve food courses and beverages to guests while ensuring timely delivery.
- Maintain a pristine dining area by promptly collecting used plates and cutlery.
- Process payments accurately and contribute to achieving company objectives in sales, service, quality, and facility appearance.
- Manage time effectively and collaborate with managers to ensure efficient Service Standards are met.
- Exercise excellent communication management skills to drive results.
Requirements:
- A high school diploma or equivalent is mandatory; relevant experience in a related field is a plus.
- At least 2 years of experience in a similar role.
- Possess exceptional interpersonal and communication skills.
- Demonstrate superior knowledge of food and beverages.
Benefits:
- Special celebration for birthdays: receive a unique dining experience and delightful gifts (up to $200).
- Performance rewards: quarterly incentives and attractive bonuses.
- Well-being matters: sumptuous staff meals and annual medical fee reimbursement (up to $200).
- Professional attire provided: fully reimbursed uniforms for work requirements.
- Smooth transitions: night transportation provided for late-night shifts or commutes.
- Career growth opportunities: explore advancement within our dynamic organization.
- Education support: invest in your future with opportunities for further study.
- Additional perks: exclusive employee assistance program, discounts on company products/services, and engaging team-building activities.
Desirable Skills:
- Coaching
- Microsoft Office
- Quality control
- Consolidation
- Stress management
- Inventory management
- Sanitation
- Restaurant management
- Compliance
- Wine knowledge
- Communication skills
- Customer satisfaction
- Customer service
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